Three

Hutchison 3G UK Ltd

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About this app

The Three app makes managing your phone and broadband plans easy.
The app helps you:
- view plan allowances and usage
- add, change or cancel additional products
- access past bills and see a breakdown of costs
- see offers you won’t find anywhere else
- set up and manage your broadband
- position your hub with the real-time signal strength indicator
- quickly launch Three+ rewards
- discover Three Community
- and live chat with Three.
In this release the app now supports all 5G Home Broadband hubs.

Ratings and reviews

Refuses to let you log in unless you immediately allow them, there and then, to harvest your data. With other apps it allows you to at least log in and update later.. no wonder the 3 app is the most lowest rated of ALL the mobile phone apps, EE, 02, Vodafone etc etc. But be warned, even after harvesting all your data, the Useless 3 app will still not allow you to log in!

3 has really improved recently! not just the app but Customer Services as well. I have dealt a few advisors recently and couldn't ask for more! I can not recommend 3 Mobile enough. The service I have received has been excellent and you can't say this very often about a Company these days but I can about 3 Mobile. The app is so easy to use, everything at your finger tips and easy to understand. But if you do need Customer Services they are there for you instantly and they are Brilliant! 💕

This app is worse than junk, I tried to upgrade my phone, according to the app credit check was ok and all good, I called 3 customer services as I didn't get a confirmation email and there was no record of my order, so I cancelled the upgrade. Recently tried to purchase a 14 day "go roam Europe" pass, didn't get confirmation so tried again, no confirmation on either the app or via email, ended up being billed for 3 passes. Customer services are brilliant and sorted it all out quickly.

What’s new

In this release, we’ve done some general housekeeping and fixed any bugs that have appeared.