Intact Insurance: Mobile app

3.7
47.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Anything can happen, that’s why you need convenient access to your insurance information and when it does. Intact Insurance gives you easy access to your home and vehicle insurance policy through a seamless platform made just for you. View your policies, manage claims, and get the services you need directly within the app – Intact Insurance has you covered.

Enjoy advanced tools to support you thanks to Intact Insurance. Responsible driver? Intact can provide a personalized premium for your auto insurance based on your safe driving with my Drive. With in-app tools such as Crash Assist, Car Care, and roadside assistance, you can confidently hit the road knowing the Intact Insurance app has your back. Access safety insights, fuel-efficiency tips, and even get Weather alerts to keep you prepared. my Drive was built with your safety (and savings) in mind.

Intact Insurance makes it easy to manage all aspects of your insurance through an easy-to-use app. File claims, consult billing statements, and access proof of insurance easily – all with the Intact Insurance App.

Monitor and manage your insurance easily when you download the Intact Insurance app today.

INTACT INSURANCE FEATURES

YOUR INSURANCE INFO WHEN YOU NEED IT MOST
- Policy details and proof of insurance available in a few taps
- Manage your insurance policy seamlessly in-app
- View your home and auto insurance information directly on Intact

CLAIMS ACCESS & SUPPORT AVAILABLE ANYTIME
- File claims easily with the app for peace of mind
- Contact your claims representative and receive status updates
- Claim status can be viewed and managed directly in the app

DRIVE WORRY-FREE
- Enroll in my Drive™ and get helpful safety insights and tips
- Intact Insurance is there when you need it most with Crash Assist in the event of an accident
- Get reliable roadside assistance1 directly from the app
- Car Care provides valuable insights into how you can maintain your vehicle in top shape

INSURANCE TOOLS MADE FOR YOU
- Save on your policy with your safe driving and a my Drive™ personalized auto insurance premium
- Get car insurance priced for you based on your safe driving habits
- Get weather alerts and tips on how to avoid damage
- Enjoy paperless convenience at your fingertips

Download the Intact Insurance app today for a better way to manage your policy.

* Conditions, limitations, and exclusions apply, and features may vary in each province. Visit www.intact.ca for all the details. Your insurance contract prevails at all times; please consult it for a complete description of coverage and exclusions.

1Services offered by an independent third party as part of the roadside assistance endorsement.
The Intact Insurance app is offered free of charge, but standard data rates and fees may apply. This app is not optimized for tablets.

© 2024 Copyright Intact Insurance Company. All rights reserved.
Updated on
Sep 2, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos
This app may collect these data types
Location and Personal info
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.7
47.1K reviews
Jerry G.
November 11, 2024
I like how it shows the route info of the drive. I found it's much too sensitive to pin acceleration or breaking. Sometimes you get cut off and have to stop fast. Or you have to speed up to merge in. This has to be corrected! Sometimes the trip does not get logged. This should be fixed!
1 person found this review helpful
Intact Insurance
November 12, 2024
Hello Jerry, thank you for your comment. Acceleration and braking are considered for all variations of +/- 11km/s. We are aware that certain situations require rapid reactions. This is why there is an evaluation period until renewal to assess and reward your overall habits. Thank you.
Jonathan F
September 2, 2025
First, it took over a year before they fixed the app so I could see my data. Now that I can, more often than not it thinks I'm the driver when I'm not, or the passenger when I'm driving. It's said I'm not driving at a safe speed, presumably because I was going much too slowly on a 400 series highway. Well, I couldn't go any faster because of construction once and an accident another time. Given how poor the app is, I'm concerned my rates will be affected.
Dor
July 11, 2025
This app is ok when it works, but unfortunately it often doesn't work well at recording trips on the road. Many times I have to uninstall app, restart phone, and reinstall the app to try and get it working again, like the support team told me, and even that barely works. I'm disappointed that it doesn't tell you how fast/slow your going for each trip, which is frustrating when a trip gets marked for speeding because it doesn't tell me how fast I was going or where I was driving that speed.
11 people found this review helpful
Intact Insurance
July 15, 2025
Hello Dor , we are sorry you are experiencing issues. We invite you to contact us at 1-855-785-2223 Monday to Friday from 8 a.m. to 8 p.m., or Saturday from 8:30 a.m. to 4:30 p.m., or by email at mydrive.quebec@intact.ca with your policy numbers, one of our agents will be able to assist you. Thank you and have a nice day!

What’s new

This new version includes updates and tweaks to make your app experience better than ever.