The O2 Venue App

6.61K reviews
Content rating
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About this app

The O2 is the world’s most popular music and entertainment venue, and The O2 Venue App is an all in one way to make the most out of your visit. Through the app you can display and transfer your tickets with AXS Mobile ID for a contactless and quick entry to the arena, access personalised visitor information such as closest concessions, facilities and exits based on where you are seated, and purchase food, drink & merchandise with collection from one of our dedicated app pick up points around the arena so you don’t miss any of your event.

Download the app today to get your experience started and look out for new updates as we continue to add new features.
Updated on
Nov 5, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

6.5K reviews
December 18, 2022
I know I'm old fashioned in that I prefer to be able to print my tix in advance... especially when travelling to a different country for an event. But the fact that there was NO option to save/print/screenshot is kind of amazing. Once there, the wifi was so bad it took forever to get the internet. Then they sent a TEXT msg to verify that it's me trying to access my tickets. I can't get texts in London on my US phone. LOL. Looking back the ridiculousness of it is amusing.. not so much at the time
30 people found this review helpful
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Elaine Irmak
May 11, 2024
I'm old fashioned and prefer tickets in my hand rather than digitalised. Anyway I can't even open the App. I click on it and the pic of the arena appears and then it goes back to my phone home screen. I emailed them and they said oh yes, we're having problems with the app, just download the AXS app instead to access your tickets. I have a gig on Friday and am still anxiously waiting for the email/tickets to appear. Looks like gonna have to go to the box office on the day :(
2 people found this review helpful
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Steve Caplette
February 25, 2024
the app is straight up trash. I wish there was another way to get my tickets so I don't have to worry about the app working when I get to the venue. The workflow includes setting up accounts with multiple different sites and or companies and the accounts don't work with password managers so you can end up in a loop of constantly trying to figure out which password it's actually asking for.
7 people found this review helpful
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