Simply worthless Can't log it. To be clear, it says my login is invalid. Funny, it's the same login I've always used and I stayed over 165 nights last year and on my way to do more this year. I know my login. You're invalid. Uninstalled. Like half of the customer service I get at Marriott hotels, completely useless.
Marriott: thank you for paying attention to the reviews and fixing the issue! The app works much better!
Logs out after a day The app is now worthless, as it logs out after a day or so. It didn't do this before a recent update. Make this an option, but not default.
Check out? App is fine. Still can not find how to "check out" using this app. Associates behind the desk didnt know how either.
Existing reservation? The app apparently has no way to enter an existing reservation. MAJOR oversight, and shame on the designers!
Great update Thanks for removing the need to login each time. This makes the useful again.
We know many of you have been experiencing log in issues since the last release. We’re happy to confirm that this bug and several others have been fixed with this update.
Introducing the official, complimentary Ritz-Carlton Mobile App.
Amazing hotel deals for tonight + no credit card needed on selected properties!