Terrible App As a platinum member I demand to have an app that updates my points and reservations. Marriotts app is the worst as it can't seem to Total your points or keep your reservations. This is a multi-billion-dollar company. What is the problem?
Barely had a rain to exist This app can check you in and out. It can show you up coming reservations. You can try to bodge through the mobile website redirect. Basically, I am glad an app exists but you are the world's largest hotel company do something new and better. Oh and stop asking me to log in all the time. Forces me to have a weaker password so I can remember it. Join apple and Google logins.
Great concept app doesn't perform well Checking in and out is great. Very easy to do. The app is also very visually appealing. Only problem everything I close the app it won't display any of my information associated with my account even though it says I am signed it. So the fix is to sign and and sign back in every time I want to use the app.
Problems signing in Had to force stop, then it worked ... but the 'advance check in' only consisted of asking what time I was arriving, I expected more ... and then an hour later it asks me to sign in again. It also accepted an arrival time before the published earliest check in time, with no comment.
Unnecessary paperwork Couldn't use the app without logging in to my Marriott rewards account (you'd think that the email link would connect to the right account, but it didn't). Tried my password, it failed. Tried resetting my password, it said I have no account. Tried creating a new account, it said I already have an account. Deleted the app.
Can't see reservations - can't check in! The latest update has completely ruined the experience. My reservations don't show up in the list so I can't check in or out! Its now completely useless.
In this release:
Various bug fixes.
Choice Hotels Android App – access to 6,300+ hotel properties anytime, anywhere!
Amazing deals for tonight + no credit card needed on selected properties!
Introducing the official, complimentary Ritz-Carlton Mobile App.