Massage Envy

Massage Envy

About this app

With the Massage Envy app, access to routine self-care is literally in your hands. Find your favorite massage therapist, stretch provider, or esthetician at any franchised location and easily book a massage, facial, or stretch session near you. You can also customize each session with recommended enhancements to make it even more perfect for you. Establish a total body wellness routine with massage, skin care, and stretch services – all in one convenient place. Download the app today to get started.

Easily spot openings
Looking to book a local massage, facial, or stretch session? Spot openings at a glance with a monthly calendar view that helps you see availability for the services you need.

Re-book services
If you enjoyed your visit, why not book again? Re-booking your service has been made easier and can be completed in just a few taps so you can keep up with your self-care routine.

Filter by preferred providers
Don’t miss out on your favorite service providers. If you have a preferred massage therapist, stretch provider, or esthetician, you can 'favorite' them to see their availability.

Join a waitlist
If the date you want is all booked up, don’t sweat it. You can join a waitlist and the franchised location will notify you if a time slot becomes available.

Ratings and reviews

That I cannot cancel or reschedule my appointment through the app is ridiculous. If I can schedule, I ought to be able to cancel or change. Very, very inconvenient. Then, there are therapists I would like to schedule with that NEVER have open appointments on the calendar and there is no explanation for when their calendars open up - it seems to happen according to some arbitrary system. And please, stop asking so many questions when booking. UPDATE 2025: still can't reschedule or cancel

Limited options feel deliberate. I don't have access to how many credits I have. if I want to cancel membership, it's a surprise how many are left, AND I have to use all remaining credits in a short period of time. They are happy to let me pay for credits, but if I can't use them immediately, they don't refund or give reasonable rapid use options.

Same issues as previous reviewers from the past few years, with zero updates or changes. 1. Can't cancel or reschedule booked appointments within the app. If I can book an appointment, I should be able to make changes to it. 2. Account credits are not shown, still have to ask the front desk how many I have or when they are expiring. 3. Unable to change my "home" location to a different one. I have to go to the location I originally signed up with to transfer, which is hard after a move.

What’s new

A new notification center feature is now available from your dashboard, making it easy to review push notifications from the last 7 days.