
Kemberlei Banks
Very disappointed. I was able to use the app for 1 day with no issues. Every day since I have experienced issues at checkout. None of the payment options were accepted, giving me a message stating " ... an issue with your payment". I downloaded the app for the sake of convenience only to be consistently inconvenienced. The app has been deleted and reinstalled only to have the issues repeat. I'm over it ....
188 people found this review helpful
McDonalds USA, LLC
October 10, 2025
We want your time on the app to feel smooth and stress-free. Let's talk here: https://www.mcdonalds.com/us/en-us/feedback.html

Christopher Croft
Works fine mostly. Sometimes when I launch the app, it closes immediately and I have to launch it again. Also, the ability to switch your pickup option once in the McDonald’s app after you arrive is missing now. On the Order Tracker page, you can no longer select “Don’t want to pick up (blank)?” and choose a new option. Would love to see this fixed.
41 people found this review helpful

Amanda Steed
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Overall the app works great. If you are trying to order ahead at a location that isn't physically nearest to you, that's where the issues begin. No matter how many times I try to change the order location, the app automatically keeps trying to update my location to the nearest store. Due to certain in app deals and offers only being available at certain stores, this often leads to more wasted time spent in the app having to redo an order on top of changing the location again. I'll just go to BK.
844 people found this review helpful
McDonalds USA, LLC
August 26, 2025
This is definitely not the experience we wish you had, Amanda. Share more details here for us to look into it: https://www.mcdonalds.com/us/en-us/feedback.html