Mr. Cooper

Mr. Cooper®

About this app

Stress-Free Homeownership, at Your Fingertips.

Keeping track of your mortgage with Mr. Cooper is more convenient than ever. Make payments quickly, monitor your FICO® Score*, and see customized ways to leverage your home equity—or quickly get in touch with a mortgage expert for on-demand assistance.

With our app in your back pocket, we’ve made it easy to…

• Manage your mortgage from anywhere, 24/7

• Handle the basics with ease—securely make payments or set up AutoPay

• Track your home's value & equity as they change over time

• Explore personalized refinance options based on your unique goals

• Shop smarter with an easy-to-access prequalification letter

• Access your statements & other correspondence when it’s convenient for you

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*FICO Score available for primary borrowers only

Mr. Cooper is an Equal Housing Lender NMLS #2119
8950 Cypress Waters Blvd.
Coppell, Texas 75019

Ratings and reviews

Their values and the way they treat their customers went down, rude customer service when i did get a human. The website for your mortgage info is very vague. The only time they call is to ask about refinancing so they can make money. Last year, I had a lot of unanswered questions regarding my mortgage, the numbers that i called, either they wouldn't call back, or the phone numbers that I had wouldn't go through. I couldn't find their phone number through Google. Skate at your own risk.

This app is so frustrating. Why even download it when it just redirects you to a web page to log in every time. And they have a "safety" feature where you can't use a password manager to fill in your user/pwd both. Everything in the app is slow, if it's not completely broken. Used the Payment Calculator by inputting my details, clicked "calculate", and the whole section just disappeared from the page. They tout their great reviews as a lender, but I've had better experiences with everyone else.

A Bug has appeared.... After the update, I can no longer toggle between properties. You replied: "Thank you for following up please send the screenshot of what you are experiencing, and I will escalate this matter." There's NO SCREENSHOT for the issue. I have 2 properties. When I hit the drop-down to toggle to my other priority, it does nothing. It just stays on the current property. I have to log out, then log on under the other property address. No screenshot. YOUR TOGGLE FEATURE HAS A BUG!

What’s new

We're always working to improve the Mr. Cooper app for you. Turn on auto updates to ensure you always have the latest version.

This update includes:
• Minor bug fixes and improvements