3.5
5.74K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Stress-free Homeownership, At Your Fingertips.
Keeping track of your mortgage with Mr. Cooper is more convenient than ever. Make payments quickly, monitor your FICO® Score*, and see customized ways to leverage your home equity—or quickly get in touch with a mortgage expert for on-demand assistance. With our app in your back pocket, managing your home loan can be easy and stress free. Plus, we’ve made it even easier to…

Manage your mortgage from anywhere 24/7
Handle the basics with ease — safely and securely make payments or set up AutoPay .

Track your home value & equity
View your home’s value and equity as they change over time.

Explore personalized refinance options with Refi IQ
Get potential loan options based on your goals. It’s simple, quick, and secure.

Get prequalified & shop smarter
Enter your information and get an easy-to-access prequalification
letter in minutes.

Access your statements & other correspondence
We make finding our communications convenient and hassle-free.


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*FICO Score available for primary borrowers only

Mr. Cooper is an Equal Housing Lender NMLS #2119
8950 Cypress Waters Blvd.
Coppell, Texas 75019
Updated on
Jun 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.6
5.67K reviews
Reggie Wilson
June 29, 2024
A Bug has appeared.... After the update, I can no longer toggle between properties. You replied: "Thank you for following up please send the screenshot of what you are experiencing, and I will escalate this matter." There's NO SCREENSHOT for the issue. I have 2 properties. When I hit the drop-down to toggle to my other priority, it does nothing. It just stays on the current property. I have to log out, then log on under the other property address. No screenshot. YOUR TOGGLE FEATURE HAS A BUG!
Did you find this helpful?
Mr. Cooper Group
June 27, 2024
Thank you for following up Please send the screenshot of the issue you are experiencing, and I will escalate this matter to our web team.^Kalie
Lindsay P
April 29, 2024
I hate this app. There are no early payoff calculators that I can find and nothing is intuitive. The constant "ad" at the top of the app to claim my offer for a new loan is tacky and annoying. I am already an involuntary customer and don't want to be sold every time I look at my mortgage information...which by the way is pretty impossible to find in app.
19 people found this review helpful
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Mr. Cooper Group
May 6, 2024
Lindsay - I wanted to follow up regarding your recent contact with us. Have you had the opportunity to utilize our self-service system or reach out to our Executive Customer Relations Team at 888.509.2432? If not, please feel free to do so at your convenience. We're here to provide dedicated support and address any concerns you may have. ^LaQuinte
Schust3r21
March 13, 2024
I've made changes on the app that didn't go through which costed me $30 in fees. Don't trust the app. It's decent for quick info but I prefer the actual website. Also it takes forever for auto pay to be deducted from my account. Edit to response: You think I didnt call in to sort this out when it happened? You guys charged me twice! Once for the reversal of my regular payment and once for my extra principal payment reversal. Customer service said they couldnt help me. The autopay is dangerous
23 people found this review helpful
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Mr. Cooper Group
March 12, 2024
We're sorry to hear about this. We'd be happy to take a look at this for you, as this shouldn't be the case. Please give us a call at 888.509.2432. We are available M-F, 8 am to 5 pm CST, and would be happy to help. ^Kalie

What's new

We're always working to make the Mr. Cooper app better for you. Turn on auto updates to ensure you always have the latest version.

This update includes:
• Language preferences
• Minor bug fixes and improvements