Isaac Yeo
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Really clunky user interface. Credit card input is not linked the ewallets like other apps, meaning you need to manually input your card number each time. Would not use it if not for the deals. App does not allow to redeem of coupons. Ask to input a valid coupon code when I'm literally clicking on the redeem button of the coupon itself. App is one of the worst among the fast food chains. Would rather check the other apps for deals.
4 people found this review helpful
Jonathan Ang
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The app is clunky (slow and unresponsive), often crashes, and often it is easier to just order from the kiosk. The shops might not even register that you made an order through the app. There is no real reason to use it. Beside it being the only way to redeem certai is vouchers. But the entire experience is not worth it. You are sposed to use the app to order ahead but the 'track your order' feature doesn't work Just go to other shops if you really want your fried chicken fix. There are plenty
13 people found this review helpful
Alvin Teo
Baffles me that a large food chain can't develop an app that is pleasant to use. UI elements are inconsistent (sharp corners only on some, missing padding on top menu, messy overlays, etc.) The map doesn't work on 2 different devices (Xperia 1 V, Poco F2). On devices with a smaller width (Xperia), buttons are not rendered properly. With basically everyone that walks into your restaurant holding on to a phone, why can't you produce a pleasant app experience?
25 people found this review helpful