Navy Federal Credit Union

Navy Federal

About this app

Bank easy with the Navy Federal mobile app! With a great look and feel, we’ve made the mobile app easier to find information on your accounts and transactions. Breeze through payments, transfers, and check deposits with just a few taps. Quickly sign-in using a 4-digit passcode. Apply for a credit card, a personal loan, or membership, or find your closest ATM or branch.

Features:

• Safe and Secure. Access your accounts 24 hours a day.
• Use your fingerprint or a four digit passcode to see your balances quicker.
• Easier to find information on your accounts, including transaction details and running balance.
• Make an internal, member, or external transfer through one easy process.
• Bill Pay for making payments on the go.
• Automatically deposit checks using your camera.
• View scheduled transactions, including pending deposits, upcoming transfers, and bill payments.
• Make payments directly to Navy Federal consumer loans, mortgages and credit cards.
• Apply for new credit cards or personal loans, or become a Navy Federal member.
• View and manage statements
• View credit card reward points and redeem cash rewards.
• Order new or replacement debit cards and activate them.
• Update your debit or credit card PIN instantly.
• Change your sign-in password to keep your information safe.
• Set travel notifications.
• Find the nearest branch or ATM with a single tap.
• View rates and info on our loans and savings products, or estimate a payment with a calculator.
• Read timely articles to help educate and plan your financial life.


To sign in to mobile banking, use your Navy Federal username and password. If you are not a member, apply now using the app or call us at 1-888-842-6328 or 1-703-255-8837.

As always, if you have any issues with our app, you can call us at 1-888-842-6328 or 1-703-255-8837, or reach us via Twitter at @NavyFederalHelp.

Federally insured by NCUA.

Message and data rates may apply.

Ratings and reviews

Nothing but issues with the app lately more so after the changed everything up a few months ago and completely ignored their users on what we wanted. I get "generic error", "authentication failed", or random "scheduled maintenance" messaged. When I need the app I can't rely on it. Unfortunately there's no Navy Federal where I'm from so I might end up switching credit unions

The app update is NOT good at all. When I first updated the app it wasn't showing a payment that I scheduled. It took a few days for that to show. I can't find the statements for my checking/savings. My auto loan is only showing a few months from this year and a few months from last year. I can't use my pin number to sign in anymore. I have to use my username and password every single time. Also it is requiring a two-step-verification every single time. I am not able to set up biometrics.

After the most recent update, everything looks like trash and is different. Forced 2-step verification (I've been avoiding it forever 🤬), can't see accounts during transfer, not showing pending deposits, doesn't remember access number to login, etc. If it's not broken, DON'T BREAK IT! And for the love of all things holy, give us a damn choice on 2-step verification!!

What’s new

Fall is falling along with new app updates!
- View the status of fraud and dispute cases in Case Status Center
- Improvements to account re-ordering
- Add PODs and beneficiaries to checking, savings, MMSA, and certificates