Can't log on. I've been having trouble logging into my account from my phone. It tells me to call customer service if I'm having trouble with logging in, but when I do that can't seem to find the cause as to why I'm having trouble. It's becoming very inconvenient not to be able to check my mobile account.
Update Sucks!!! I have the new Galaxy Note 6 and for some reason I can't see everything displayed on the sceen. And when I try to slide the sceen over to view the rest of my info it goes no where. I tried turn the phone long ways and it still doesn't display everything. It's almost useless if I can't see all my information?
BAD APP!!!!! I downloaded the app for the convienience of depositing a check directly into my account. I tried to download my payroll check and two personal check on different occasions. The app continued to rely with a message stating the account numbers were illegible. I even called twice, followed all the tips and nothing changed!! WASTE OF TIME!!! I've been a card holder for two years and have enjoyed the others services, but will never use the app again.
Deposit checks with camera (why not this feature) My app is much better updated compared to the old version,but why do we not have the option to take pictures of our checks and upload them. I've been very loyal and I see others like netspend have this feature. Why not us?
Payback Rewards The only thing I don't like about the app is that you cannot sign up for your payback rewards on it. Why do I have to log into the computer website to check and sign up for new rewards? Doesn't make sense.
Hate the new update I hate the new update, I liked it before it was updated. It only shows 2 transactions. Going to be ditching it
In this update, we have significantly redesigned the app to create a better experience for you as you navigate screens. This includes:
- Load checks straight to your account
- Permission setting for Android 6.0
- More transaction history shown when scrolling down
- Personal messages when sending money
- Bug fixes