Ola, Safe and affordable rides

2.24M reviews
Content rating
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About this app

The Ola app offers the safest and easiest way to ride, with multiple travel options and well-protected rides. With more than 3,00,000 vehicles in 100+ cities including Bangalore, Chennai, Delhi, Mumbai, Hyderabad, Kolkata, and Pune, Ola is the most popular ride hailing service in India.

Where are you planning to go next? Download the app, complete our quick sign-up process and book your first ride. Have a friend’s referral code? Sign up with that code to get your first trip free!

Some of the popular travel options available on the Ola app are: Auto, Micro, Mini, Prime, Bike, Outstation, Rentals and more. All our vehicles come equipped with onboard GPS for route navigation. You can see all your available ride options in the app.
You can book a ride in just a few taps. Here’s how it works:
• Set your pickup location (E.g. Home, Office, etc.)
• View all the available ride options near you
•Choose from multiple payment options including cash, Ola Money, PhonePe, UPI, cards, etc.
• Pick a type of vehicle and tap ‘Ride now’
• Get instant confirmation with trip details
• Track your ride in real-time
More benefits of riding with Ola:
• 5 layers of safety: Every car comes with safety measures like protective screens, frequent cleaning, and more.
• Secure OTP: Stay safe from the start with a secure one-time password for every ride.•
Multiple ways to pay: Pay for your trips in cash or via multiple cashless options like Ola money, PhonePe, UPI, debit card, credit cards, etc.
• Schedule a ride: Choose ‘Ride Later’ to book a ride in advance from anywhere.
• Convenient Auto rides: Get well-ventilated and affordable Autos, right at your doorstep.
• Comfortable Corporate rides: Make business travel safer and simpler by tagging your work-related trips as Ola Corporate rides.
• Quick and affordable Bike rides: Get across town with safe and pocket-friendly rides.
Got questions? Visit the Ola support website (https://help.olacabs.com/support/home) for more information or write to us at support@olacabs.com.
Stay up-to-date on all our exciting offers and latest happenings by connecting with us online.
• Follow us on Twitter - twitter.com/Olacabs
• Like our Facebook page - facebook.com/Olacabs
• Follow us on Instagram - instagram.com/olacabs
Updated on
Jun 7, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 5 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.21M reviews
rajeswari narayana kumar
April 5, 2023
Off lately, the app hasn't been of much help. Not a single ride that gets confirmed in the first instance reaches the pick-up point. There's frequent cancelation. To ride to a destination, min 5 rides are canceled. It's very irritating to keep waiting for a long time only to get the rides canceled till the very last moment. To what destinations are only the drivers willing to go if they keep canceling every ride !? And the fare is too high, just keeps surging in a few minutes' time
21 people found this review helpful
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April 9, 2023
We understand how frustrating this must have been for you, Rajeshwari. Please share your experience with us along with the ride CRN at (m.me/olacabs) so that we can investigate to ensure such instances are not repeated.
Brad Weaver
January 21, 2023
Useless. They took money out of your account before even confirming how long it will take to get there and what the cost is. My fare was between $10-$17 and they charged the maximum amount for a 5 min car journey. The app picked up the wrong pick up location and wasn't able to edit it. Messaged the driver 3 times.. called him 3 times.. nothing. took 10 mins to pick me up. Could not have had a worse experience.
40 people found this review helpful
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January 25, 2023
This doesn't seem right, Brad. We want to take a closer look at this for you. Kindly share the CRN of the ride via (m.me/olacabs) for us to investigate and assist you at the earliest.
chethan kumar
March 23, 2023
Instead of cab service we can say it is a looting service. There is no customer support number to call. If there is an emergency don't know whom to contact when there is no customer support. Apart from high fare prices they also charge 100rs extra if you change the destination along with the new destination price. I really wonder how it got 4.1 rating when majority of the reviews are with bad ratings.
23 people found this review helpful
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March 30, 2023
We're upset by the troublesome experience you had with us, Chethan. Please share the CRN of these instances with us at (m.me/olacabs) so that our team can assist you further.

What's new

We keep working behind the scenes to improve the app for you. In this version, we have updated the app with new bug fixes and performance upgrades. Try it now!

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