Cold Stone®

3.8
4.52K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The Cold Stone Creamery® app lets you order our made-fresh Ice Cream in a Creation™, Shake or Cake and have it ready for pickup at your favorite store or delivered right to your door! Sign in to your My Cold Stone Rewards account and you can save favorite orders, earn points and redeem rewards!

ABOUT MY COLD STONE CLUB REWARDS
+ Earn 1 point for every $1
+ Receive a $5 Reward with every 50 points
+ Enjoy a Buy One, Get One FREE on your birthday

FEATURES
+ Order ahead and pick up at the store
+ Or, get your order delivered right to your door
+ Easily re-order with favorites and recent orders
+ Enjoy The Ultimate Ice Cream Experience® in app with unlimited customizations
Updated on
Oct 17, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.8
4.4K reviews
Tresha Lane
January 27, 2026
The website was easy to navigate and understand. placing my order was extremely easy. I saw my point total for my account and I checked my rewards tab to see if I had any availble to use and added that in before my checkout; now all I have to do is go inside and pick up because that's what I requested instead of the delivery option. I chose a time that's comfortable for me and all that's left is to enjoy😊
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Kahala
February 3, 2026
Thanks so much for taking the time to leave a review! We're so happy to hear about your experience :) Drop us a note at customerservice@kahalamgmt.com if we can ever be of any assistance ❤️️
Kryss S.
December 27, 2025
Tried using my three $10 gift cards to pay for my order and kept getting an error that the sum of the order must match the payment amount. I would've just not placed the order if my kids hadn't already been excited about it. So, I had to use my credit card instead. I won't buy gift cards for Cold Stone as Christmas gifts anymore because of this. After submitting my payment, the app acted like it didn't go through. I only knew it did because of the CC txt alert.
3 people found this review helpful
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Kahala
December 30, 2025
Hi there - we're so sorry to hear about your experience & want to make things right! Can you please send us a note to customerservice@kahalamgmt.com & provide your Order #? We'd love the opportunity to look into this for you and make things right! Sincerely, The Cold Stone Creamery Team
Sprezzatura
August 31, 2025
Needs a lot of work. App crashed when delivery was selected which meant I could not add a driver tip (why would any driver accept a $0 tip order??). Unable to use giftcard as a payment method unless it covers the entire total. Special instructions text is invisible when typing. Mix ins which haven't been available for at least a year are still on the menu. Can't use the app to order a cake with writing on it. Just a garbage app all around.
2 people found this review helpful
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Kahala
September 4, 2025
Hi there! We're sorry to hear about your experience & want to make things right. Please uninstall & re-install the app and ensure your operating system is up to date. This should resolve the issue but, if not, please reach out to us at customerservice@kahalamgmt.com with your account information and we'll be able to further assist you :)

What’s new

• Bug fixes & other improvements