The Cold Stone Creamery® app lets you order our made-fresh Ice Cream in a Creation™, Shake or Cake and have it ready for pickup at your favorite store or delivered right to your door! Sign in to your My Cold Stone Rewards account and you can save favorite orders, earn points and redeem rewards!
ABOUT MY COLD STONE CLUB REWARDS + Earn 1 point for every $1 + Receive a $5 Reward with every 50 points + Enjoy a Buy One, Get One FREE on your birthday
FEATURES + Order ahead and pick up at the store + Or, get your order delivered right to your door + Easily re-order with favorites and recent orders + Enjoy The Ultimate Ice Cream Experience® in app with unlimited customizations
Updated on
Oct 17, 2025
Food & Drink
Data safety
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Ratings and reviews
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3.8
4.4K reviews
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Tresha Lane
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January 27, 2026
The website was easy to navigate and understand. placing my order was extremely easy. I saw my point total for my account and I checked my rewards tab to see if I had any availble to use and added that in before my checkout; now all I have to do is go inside and pick up because that's what I requested instead of the delivery option. I chose a time that's comfortable for me and all that's left is to enjoy😊
Kahala
February 3, 2026
Thanks so much for taking the time to leave a review! We're so happy to hear about your experience :) Drop us a note at customerservice@kahalamgmt.com if we can ever be of any assistance ❤️️
Kryss S.
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December 27, 2025
Tried using my three $10 gift cards to pay for my order and kept getting an error that the sum of the order must match the payment amount. I would've just not placed the order if my kids hadn't already been excited about it. So, I had to use my credit card instead. I won't buy gift cards for Cold Stone as Christmas gifts anymore because of this. After submitting my payment, the app acted like it didn't go through. I only knew it did because of the CC txt alert.
3 people found this review helpful
Kahala
December 30, 2025
Hi there - we're so sorry to hear about your experience & want to make things right! Can you please send us a note to customerservice@kahalamgmt.com & provide your Order #? We'd love the opportunity to look into this for you and make things right! Sincerely, The Cold Stone Creamery Team
Sprezzatura
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August 31, 2025
Needs a lot of work. App crashed when delivery was selected which meant I could not add a driver tip (why would any driver accept a $0 tip order??). Unable to use giftcard as a payment method unless it covers the entire total. Special instructions text is invisible when typing. Mix ins which haven't been available for at least a year are still on the menu. Can't use the app to order a cake with writing on it. Just a garbage app all around.
2 people found this review helpful
Kahala
September 4, 2025
Hi there! We're sorry to hear about your experience & want to make things right. Please uninstall & re-install the app and ensure your operating system is up to date. This should resolve the issue but, if not, please reach out to us at customerservice@kahalamgmt.com with your account information and we'll be able to further assist you :)