Cold Stone®

Name: Cold Stone®
Availability: InStock
Rating: 3.939655065536499 (4670 reviews)
Author: Kahala

Kahala

4.67K reviews

Everyone

500K+

Downloads

Everyone

Learn more

About this app

The Cold Stone Creamery® app lets you order our made-fresh Ice Cream in a Creation™, Shake or Cake and have it ready for pickup at your favorite store or delivered right to your door! Sign in to your My Cold Stone Rewards account and you can save favorite orders, earn points and redeem rewards!

ABOUT MY COLD STONE CLUB REWARDS
+ Earn 1 point for every $1
+ Receive a $5 Reward with every 50 points
+ Enjoy a Buy One, Get One FREE on your birthday

FEATURES
+ Order ahead and pick up at the store
+ Or, get your order delivered right to your door
+ Easily re-order with favorites and recent orders
+ Enjoy The Ultimate Ice Cream Experience® in app with unlimited customizations

Order our made-fresh Ice Cream, check points & reward balance, find a location.

Updated on

Sep 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.55K reviews

Penina Fa'afiu

June 7, 2026

There is still a bug after the update. i keep getting "error" pop up at the bottom of the screen when searching locations. Hayward, CA location shows as "Delivery and Pick-Up" but when I select Delivery, the location changes to Alameda. I'd like to deliver from the Hayward location, they make the best creations. It won't let me change the Cold Stone Delivery location. If delivery isn't an option at the Hayward, CA. location, the word "Delivery" should be removed from the location in the app.

1 person found this review helpful

Kahala

June 9, 2026

Hi there! We're sorry to hear about your experience & want to make things right. Please uninstall & re-install the app and ensure your operating system is up to date. This should resolve the issue but, if not, please reach out to us at kahala.customerservice@mtygroup.com with your account information and we'll be able to further assist you :)

Caitlyn K

July 29, 2025

Horrendous app! Logs you out every two seconds! I couldn't place an order because I kept getting logged out, and the order even changed from delivery to pickup and wouldn't let me change it back. Menu items aren't easy to find, either. I don't usually write reviews but this app is just downright awful. Coldstone, whoever you hired to make this app... fire them!

13 people found this review helpful

Kahala

August 5, 2025

Hi there! Thank you for taking the time to share your feedback with us! We're always looking for ways to improve the user experience. Your comments will be shared with our app developers for their consideration in future updates. Drop us a note at customerservice@kahalamgmt.com if we can ever be of any assistance ❤️️

Chandler Restuccia

July 26, 2025

App is absolutely worthless!! took me months just to be able to get into my account. when i was able to. i have to get a 6 digit code every single time i sign in. When trying to add items to the orders. Not all options are available. When trying to check out, I keep getting a "invalid basket id" error what ever the hell that means. if the app freaks out while doing anything (which is often). it logs you out and wipes any current orders. and you have to start over.

7 people found this review helpful

Kahala

July 29, 2025

Hi there! We're sorry to hear about your experience & want to make things right. Please uninstall & re-install the app and ensure your operating system is up to date. This should resolve the issue but, if not, please reach out to us at customerservice@kahalamgmt.com with your account information and we'll be able to further assist you :)