Cold Stone®

3.9
4.66K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
Learn more
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About this app

The Cold Stone Creamery® app lets you order our made-fresh Ice Cream in a Creation™, Shake or Cake and have it ready for pickup at your favorite store or delivered right to your door! Sign in to your My Cold Stone Rewards account and you can save favorite orders, earn points and redeem rewards!

ABOUT MY COLD STONE CLUB REWARDS
+ Earn 1 point for every $1
+ Receive a $5 Reward with every 50 points
+ Enjoy a Buy One, Get One FREE on your birthday

FEATURES
+ Order ahead and pick up at the store
+ Or, get your order delivered right to your door
+ Easily re-order with favorites and recent orders
+ Enjoy The Ultimate Ice Cream Experience® in app with unlimited customizations
Order our made-fresh Ice Cream, check points & reward balance, find a location.
Updated on
Jun 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.54K reviews
Penina Fa'afiu
June 7, 2026
There is still a bug after the update. i keep getting "error" pop up at the bottom of the screen when searching locations. Hayward, CA location shows as "Delivery and Pick-Up" but when I select Delivery, the location changes to Alameda. I'd like to deliver from the Hayward location, they make the best creations. It won't let me change the Cold Stone Delivery location. If delivery isn't an option at the Hayward, CA. location, the word "Delivery" should be removed from the location in the app.
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Kahala
June 9, 2026
Hi there! We're sorry to hear about your experience & want to make things right. Please uninstall & re-install the app and ensure your operating system is up to date. This should resolve the issue but, if not, please reach out to us at kahala.customerservice@mtygroup.com with your account information and we'll be able to further assist you :)
Lacey Rogers
March 20, 2026
It... works, I guess? I am able to eventually order from it, but I better know exactly what I want because the back button doesn't work half the time because the location is wrong. When I order, I get an error message and then I try to pay again and it says the order has already been placed. It works in that I eventually can place an order and it eventually takes my money.
4 people found this review helpful
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Kahala
March 24, 2026
Hi there! We're sorry to hear about your experience & want to make things right. Please uninstall & re-install the app and ensure your operating system is up to date. This should resolve the issue but, if not, please reach out to us at kahala.customerservice@mtygroup.com with your account information and we'll be able to further assist you :)
Caitlyn K
July 29, 2025
Horrendous app! Logs you out every two seconds! I couldn't place an order because I kept getting logged out, and the order even changed from delivery to pickup and wouldn't let me change it back. Menu items aren't easy to find, either. I don't usually write reviews but this app is just downright awful. Coldstone, whoever you hired to make this app... fire them!
12 people found this review helpful
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Kahala
August 5, 2025
Hi there! Thank you for taking the time to share your feedback with us! We're always looking for ways to improve the user experience. Your comments will be shared with our app developers for their consideration in future updates. Drop us a note at customerservice@kahalamgmt.com if we can ever be of any assistance ❤️️

What’s new

- Bug fixes & other improvements