Progressive

Progressive Insurance

About this app

Easy access to your insurance, whenever and wherever you need it.

Here are some things you can do with the Progressive App:
· View coverages, discounts, ID cards, documents, and policy details.
· Report and add photos to a claim.
· Pay your bill by credit card, debit card, or checking account.
· View your billing history and upcoming payment schedule.
· See your progress in Snapshot®.
· Quote or make a policy change.
· Request roadside assistance, exactly when you need it most.
· Take and submit photos of documents that we've requested from you.
· Get in touch with your agent and claims rep.
· Start an auto insurance quote—and then buy online.

Learn how we use your app permissions:
http://www.progressive.com/android-app-permissions/

CA Notice at Collection: https://www.progressive.com/privacy/privacy-data-request/

Ratings and reviews

The app is fine, helpful even, but Snapshot sucks. You're required to allow it constant access & it drains the battery. Turning it off doesn't help bc it'll turn itself back on even if the phone hasn't moved at all. The driving records are inaccurate, too. Some are logged, some are not. If you use hand-free through Bluetooth, it'll log it as if you're using the device. It has logged my trips as if I'm riding on a bus/bicycle & if you hit a pothole it activates hard braking. It's not worth the $.

Great service since you still have humans, and that's the main reason I stick with your team. However, the billing dates, process, and withdrawal are completely random , different amounts, and do not match with the info provided over the phone. In the long run, everything ads up, but a random $250 dump on the credit isn't what I expected after a quick policy change.

This app is extremely simple and does everything you would want an insurance app to do. However, it deserves only one star at best because unless you update it every single time, it is unusable. Not because it crashes or anything, but because it is software locked until you update. Say you need to access something that would require little to no data, and say you have little to no service, can't be done if you aren't running the latest version.

What’s new

Your app just got better! We’re always working to improve your experience. In this update, we fixed some bugs and optimized performance.