
Doua Xiong
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I keep loosing connections constantly! The updated app has the temperature strip blocking the Wifi connection page. I cannot connect to my Wi-Fi. I cannot scroll up or down to see my wifi. C ook analysis is gone, probe temp settings is gone, and some probe plug are not showing up on the app, the temperature set timer is max at 10 hour only. Please fix the bugs! Plus add an alarm when the probe temperatures has reached its settings. Allow the temperature set timer up to 15 hours.
6 people found this review helpful

Jeff Coté (The Occidental Taoist)
this app is garbage. I can't even get connection with the smoker because your screen doesn't scroll properly. it detected the smoker the first time when I tried to "add a grill," but since I had to cancel to try again because of your scrolling issue, the second time it won't even find the smoker. registering was an absolute horror show, took me four tries and over a half hour. Seriously if you're going to market this expensive smoker as Bluetooth and app controlled, you should get it right!
8 people found this review helpful
Thank you for your feedback. We understand your frustration with the difficulty connecting your grill to the app. Please ensure the text size of the phone is not to large and pushing options off screen if issues persist please contact Pit Boss Customer Care at 1-877-303-3134, and our team will be happy to assist.

P
The app is simply unreliable. During an overnight cook, connectivity was lost. I get server issue pop ups when trying to reconnect. After an hour now, and 1:51 AM, I am still not able to connect, and the only way to monitor the grill and meat is to stay up and physically go outside now. Terrible...and this has been an ongoing issue for years. I'm in the market for a new/larger grill. It's time for something different.
8 people found this review helpful