Play24: manage your account

709K reviews
Content rating
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About this app

Do you use Play or Virgin Mobile services? Download the Play24 app and discover how easily and effortlessly you can manage your numbers. Not only will you find there the latest special offers and deals, but also a wealth of features to make your life easier.


- Manage all your Play and Virgin Mobile numbers in a single Play24 app – whatever the service (subscription, mix, pre-paid) and type (fibre internet, Wi-Fi, TV, video services.)
- Activate and check the consumption of packages and services without text codes.
- The intuitive home screen allows you to check your account balance, available Internet and upcoming payment information at a glance.


- Pay your invoices in a secure manner.
- Resolve issues at your convenience – select from a range of available contact methods with Play and Virgin Mobile.
- Stay up to date with your data usage, package status and activity history, request an Internet package for use when you travel abroad.


- Check out additional packages like PLAY NOW, which allows you to watch TV on any device.
- Use the easy-to-read navigation to find what you need. Find out about the latest special offers and deals tailored to your needs.
- You can easily check the contract end date and see the offer prepared for you as well as chat with a consultant.

As your experience matters to us greatly, we are working on new features and improvements. Be sure to drop us a line at if you have any improvements in mind.

We hope you enjoy the new app release. Rate us in the app store and share your thoughts on the most useful features.

Let’s Play!
Updated on
May 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

701K reviews
Kanstantsin Kulesh
June 11, 2024
Terrible experience. Poor customer support - no English support chat (call only? What about deaf or muted people?), getting only template responses like "please, try to reinstall the application". Unable to switch from basic to full profile, getting errors during validation, though all the data requested is valid and was provided by the support representative.
1 person found this review helpful
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P4 sp. z o.o. operator sieci Play
June 29, 2024
Kanstantsin, if you are unable to contact our hotline where consultants speak English, please contact us by e-mail. You can write a message to: We will try to help and support you via e-mail.
Fabio Chechile
July 3, 2024
Useless as a foreigner, none of your issues will be EVER addressed. Service quality 0 out of 10. Too bad I can't give this app negative stars. Edit: please someone from Play support reach out to me. My account is set to expire at the beginning of each month. I called two separate support numbers, but no one speaks ANY English.
1 person found this review helpful
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P4 sp. z o.o. operator sieci Play
July 3, 2024
Fabio, We assure you that we want to clarify any difficulties you notice as soon as possible. If you want to talk to us in English, please contact us at: 790 500 500. After listening to the message, dial the number 9 on the telephone keyboard. You will then be connected to our consultant who speaks English.