Play24: manage your account

628K reviews
Content rating
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About this app

Download the Play24 application and see how easy and convenient it is to manage your Play services. In addition to the latest promotions and offers, you can use Google Pay and BLIK to top up prepaid numbers with Play24.

Enter the Play universe and learn about mobile telephony solutions tailored to your needs!


• manage all your numbers in one Play24 application, including subscription, card and mix accounts
• easily activate and check the consumption of packages and services you need - without SMS codes
• browse the new home screen in the application to check your account balance, internet usage and information about upcoming payments
• check the validity of your contract easily in the application and talk to a consultant about any new offers prepared for you
• view current promotions and new packages dedicated to your account


• pay invoices safely
• solve problems securely by choosing one of several available forms of contact with Play
• don’t worry about surprises on your bill - use the application to check data consumption, package status and your activity history on an ongoing basis and order an internet package to use abroad while you are traveling


• check out additional packages such as Play NOW, enabling you to watch TV on any device: smartphone, tablet, computer or TV
• enjoy new, streamlined navigation and updated graphic design in the application, allowing you to find the information you need quickly and easily

At Play, your convenience is of great importance to us. We are always working on new features and optimisations. If you have any ideas for improvements - be sure to let us know by writing to:

We hope you like the new version of the application. Share your feedback by rating it on Google Play, along with information about which features are best for you. Let’s Play!
Updated on
Sep 5, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

621K reviews
Derek Megenbir
September 21, 2023
Let's you pick English as a language which helps with functions - but the most important part: the contracts, packages, and terms are still not in English. You can't copy this text for contracts/packages to post into Google Translate either.
1 person found this review helpful
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P4 sp. z o.o. operator sieci Play
September 21, 2023
Derek, thanks for your suggestion. We are constantly developing the translation of the application, so we hope that the next versions will meet your expectations. If, apart from that, everything works fine, can we expect a slightly higher rating?
John Baker-Rabe
July 6, 2023
I've got a problem with topping up. The button I need to click on, to confirm payment for SMSes is almost off the bottom of the screen, so that I can't press it effectively! This is a serious problem, as I mainly use the phone (when off Wi-Fi) to SMS, and occasionally call, or make, eg, BLIK payments. Any solution, please-? Thanks! Now, I've got a further problem. When I enter my PIN to the app, it doesn't open at all!! The arrow just keeps going round and round...
11 people found this review helpful
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P4 sp. z o.o. operator sieci Play
July 6, 2023
John, please contact us via email at We'll check it.
D. S.
August 9, 2023
The app is not perfect, it misses some clarity when it comes to showing data usage and some translation. However, the biggest dissapointment is the fact that help through the app chat works only in polish, agents can't even use google translate not even for english - it's a very poor ux experience (coming from someone who worked in support)
5 people found this review helpful
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What's new

Have you ever had guests ask you for the Wi-Fi password, and you had to look for it on the router or in a notebook? Now you can forget about this problem thanks to the QR code generated in Play24. To connect to your Wi-Fi network, guests only need to scan the QR code from your app.