Xfinity Mobile Care

Assurant, Inc.

About this app

Live with less worry and get the peace of mind you want with the Xfinity Mobile Care app by Assurant.

The Xfinity Mobile Care app by Assurant is included with your subscription to Xfinity Mobile Care (XMC). Download the app now and start exploring these benefits included with Xfinity Mobile Care:
* Simple Claim Filing - File and track your claim all in one place.
* Live US-Based Tech Support - Unlimited access 7 days a week to live tech pros via call, chat, screen share or camera share. Get help setting up your device, transferring contacts, downloading data, setting up applications and syncing to all your connected devices.
* Help At Your Fingertips - Access thousands of curated tips, tricks, and step-by-step quick fixes to get the most of your connected devices.
* Cybersecurity by Avast - Block malware-infected links and fake websites commonly used in phishing attacks.
* View Device Protection Coverage Details - Easily check your coverage benefits, service fees and deductibles, review your coverage documents and full program details.

Download now to begin using these great benefits and so much more.

This app requires the following permissions:
* Location permission to access your Wi-Fi network details to detect weak Wi-Fi settings.
* Accessibility permission (AccessibilityService API) in the Web Shield feature that protects you from threats on the web by alerting you to when you visit a malicious web site. Personal or sensitive data is not collected or stored.
* Device Administrator permission for device lock functionality (only if needed for stolen device, and only with real-time customer consent).

Note: The ability to access the claim filing and tracking feature from the Xfinity Mobile Care app is available only to those users enrolled in the Xfinity Mobile Care program and geographically restricted for usage within the United States and Canada.

Ratings and reviews

it will not let me do anything but file a claim. I believe I'm getting ripped off with these Razr Flip Phones. I bought 2 just a few months ago and they were supposed to be new but I know that one of them were refurbished because I'm a developer. mine does nothing but screw up since I received it. freezes, unstable, and gets really hot. The OS tries to totally control your every move. I can change settings and it will constantly change them back, plus 2 identical phones and 2 different OS Apps

Easy with access to Android opinioned apps that are said to be the best. Lots of specific phone articles that highlight capabilities. For my phn, there are many ill probably never use. I wasn't aware of them, either. It's another rabbit hole of interesting data like the best language courses, printing, photo and video apps. I must keep up with self-learning AI machines out there, right? 😀

I uploaded this as soon as I got the notice that Xfinity Mobile was cutting ties with Pocket Geek. Why did my phone start acting up?? I couldn't get a strong enough signal to fully open/ apps even on wifi!! I did so many searches for updates and restarted my device. Finally figured it all started happening after I downloaded the app. I uninstalled, did another reset and now all my apps are working! I can even have 4 or 5 apps running at the same time all doing fine!

What’s new

Minor UI enhancements and bug fixes.