Priority Pass™

Priority Pass

About this app

Download the Priority Pass™ app today to access the original and market-leading airport experiences programme.

Activate your account in the Priority Pass™ app in just 2 easy steps, giving yourself access to airport lounges and travel experiences in over 700 airports worldwide. Choose from an ever-growing range of premium experiences – from spas to sleeping pods to dining – to help elevate every journey into something special.

•Enjoy contactless entry with your Digital Membership Card
•Stay up to date, check your current membership entitlement and visit history
•Search for lounges and experiences, and save your favourites
•Unlock more with access to additional Travel Services and benefits that enhance your travel journey

Enrich your airport experience with the Priority Pass™ app.

Ratings and reviews

They make it extremely difficult to navigate the app. So much run around and when trying to reset password, they don't even send an email. Oh, you can't get anywhere? Contact support and we'll get back to you later. How convenient because I'm at the airport NOW Furthermore, when you email them, they just send an auto-response with the help article pertaining to my problem. The help article doesn't help as I need HUMAN assistance. On top of this, when you call them, the call drops. FFS

Borderline worthless. It wants location permission but it doesn't use your location for anything. Basic functionality like showing you the location of the nearest lounge to your location is totally absent. The only thing it's good for is having a digital version of your card so you don't have to carry it with you. So stupid. In many airports there aren't even any lounges anymore, just "retail offerings" ie, ads. An ad for a gaming shop is not really a perk. It's a shame I have to point that out.

The app is okay for functionality, but limited lounges available to access lessens the value. In my experience, many domestic airports either don't have a lounge at all, or it's in the international terminal and not accessible during layovers. It's disappointing to not have a comfortable space to work, especially on longer layovers. I'd get rid of all the useless store offers just to have more lounges available. Will likely just get rid of the membership in the coming months.

What’s new

Thanks for using Priority Pass!

We regularly update the app to make it faster, safer and more engaging for you.

Here are a couple of the enhancements you'll find in this latest release:

- Feature enhancements and bug fixes