NatWest Mobile Banking

National Westminster Bank PLC

About this app

Did you know that over 9 million customers now use the award-winning NatWest mobile banking app to access their account every day? Download our app today to make your day-to-day banking easy, quick and secure. 

Why the NatWest app? 
• Set up current, savings and student accounts instantly 
• Enable multi-factor authentication (MFA) for better security and send high value payments in-app, amend payment limits and more 
• Apply for Buy Now, Pay Later (BNPL) 
• Split a bill by sharing a payment request link with multiple people at once 
• Get Cash in emergencies with a unique code without using your card 
• Save your spare change with Single or Double round ups 
• Discover our additional apps and services, including mortgages, home and life insurance and loans in one place 
• Favourite payees to send money faster 
• Calculate your carbon footprint and track your progress  
• Budget easily by managing your monthly spending and set categories 
• Add predictions and learn how your financial decisions can affect your credit score 
• Set up an instalment plan to repay a credit card purchase over a set period 
• Add your other bank accounts and see them in one secure place 
• Freeze and unfreeze your credit or debit cards at any time 

Apply for a Premier account 
• Premier Select account – a premium account with no monthly fee 
• Premier Reward account – For £2 a month you’ll get £9 a month back in rewards, earn at least 1% at partner retailers per transaction and much more  
• Premier Reward Black account – for £31 a month you’ll get airport lounge access, travel and phone insurance, 24/7 concierge service and much more 
Apply for a student account 
• Open an account today and receive £80 cash and a free Tastecard  
• Apply for an interest-free overdraft of up to £2000 
Important things to know 
• There is a maximum of 5 payments totalling £1000 per day. You must be 16+ 
• Get Cash - Withdraw up to £130 every 24 hours at our branded ATMs. You must have at least £10 available in your account and an active debit card (locked or unlocked) 
• Touch ID and Face ID are only available on selected devices. 
• Credit score available once opted in through the app, to customers over 18, with a UK address and is provided by TransUnion. 
• Spending - you must be aged 16+. Only available for Personal and Premium Current accounts. 
• You can freeze and unfreeze MasterCard credit cards and debit cards. 
• You can create one Travel Plan at a time, for a maximum period of 90 days which include up to 7 countries. Each country needs to be registered separately. The Travel Plan will apply to debit cards only, attached to accounts that are managed via mobile banking and only in your name. Joint account holders should register separately. 
• Managing your receipts is available to Business Banking and Premier customers only. 
• Our app is available to customers aged 11+ with compatible Android devices and a UK or international mobile number in specific countries.  
Please make sure you accept the following permissions before starting: 
• Allow the app to communicate through your network 
• To find your nearest cash machine or branch you’ll need to let the app find your location 
• To ‘Pay your contacts’ the app will need access to your contacts list 

Please note, the app contains images when logging in that may cause a reaction in individuals who are photosensitive. You can switch these off for your device by visiting the settings menu and the accessibility menu where you will be able to find motion and visual control settings (note this is not within our app but on your devices settings itself). 
To download the latest app version, you should have an Android device with OS - 7.0 and above.

By downloading this app, you’re accepting our Terms and Conditions, which can be viewed at natwest.com/mobileterms. Please save or print a copy along with the Privacy Policy for your records.

Ratings and reviews

Absolutely useless. Having just created an account online, trying to sign in is impossible. If you switch apps (to get one of the many pieces of new account information you need to enter), it takes you all the way back to the start screen, forgetting all your details. I've given up and uninstalled. Do these apps not get tested? Quite astonishing.

Sadly, the UI is counterintuitive. From account to account, links change position due to the account features. If you want to transfer money, the link can be second or third down. Further, if you want to transfer between accounts, the link can be the top right box or the second row left box. It's like there was never a pass through a person dedicated to thinking about the user experience.

deposit a cheque doesn't work tried a 100 times! Won't let you take a photo as it wants to take one automatically and it never does it. Only does it when the cheque is partially in the picture so when you submit it, it would reject in the end. add a feature to take a manual photo. Edit: cheque apparently is not the typical size as it was part of a A4 letter had to be torn off the bottom of the page, so that could be confusing the app. 15/4/24 Update: Still not able to deposit a cheque.

What's new

• Your business can now send up to £100,000 with biometric approval. Just make your payment as usual.
• Pay anyone regularly? Now add your favourites in the Payments area to easily send and request money.
• When we need to speak to you, we may ask you to log into your app to call us securely.