_slay.inhere
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90% of the time that I need to use this app, it doesn't work accurately. Since two days ago, every time I have attempted to open the app, a screen pops up, showing the app's logo. Then, nothing happens. There is no error message, no loading indicator signage; and alas, the log-in screen never appears. I have cleared the app's cache twice and have undownloaded to re-download, hoping for a fix. To no avail, of course. This app doesn't function at all now. If I could give it ZERO stars, I would!!
32 people found this review helpful
We're sorry to hear this is happening. Please email our team at mobileapps@regions.com and we'll be in touch soon. ^KG
Ian O'neill
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(9/3/2023) This app just DOES NOT WORK. It works on my iphone flawlessly but on several different android devices it absolutely will not let me log in. It's been over a year of it not working without a solution. Very aggravating. ***(4/27/2024) 7 months and another phone later and I still CANNOT log in. Still works on iOS and through the web browser just fine so it doesn't seem to be an account issue. Pretty unbelievable that I'm still having this problem after several years.
8 people found this review helpful
Regions Bank
29 April 2024
We'd like to help, Ian. Please email us at mobileapps@regions.com and we will reach out. ^KG
A Google user
The new version is an improvement, but refuses to close. Update - So now the app closes properly, but making mobile deposits with it is a nightmare. It snaps the picture while I'm trying to center the check in the frame and always takes multiple attempts to get it to work. Then, after I've gone through all the steps, I get "cannot complete at this time." If it wasn't for the free checking I would change banks just because this app keeps getting worse.