Ignite HomeConnect (WiFi Hub) 

Rogers Communications Inc.

About this app

You’re in control with Ignite HomeConnect from Rogers. Easily manage and protect your home WiFi and connected devices from anywhere, at any time.

Included exclusively with Ignite Internet packages and Ignite TV bundles from Rogers featuring the Ignite WiFi Gateway modem in Ontario, New Brunswick, and Newfoundland.

This app is not for British Columbia, Alberta, Saskatchewan, and Manitoba - Please download "Ignite HomeConnect (Shaw)"


• Stay in the know - see who’s online at home from anywhere, at anytime
• Pause or schedule WiFi whenever you choose - create Downtime Schedules or set Active Time Limits
• Protect your loved ones - activate easy Parental Controls and Active Time Details for added peace of mind
• Get our most secure WiFi – turn on Advanced Security for worry-free protection of all connected devices; automatically block online threats 24/7 and get alerts about suspicious activity
• Test your WiFi connections - ensure you’re getting the best WiFi for all your connected devices without having to call tech support
• Never forget your WiFi password again - quickly check, update, or share your WiFi password
• One app that does it all – link and control smart lighting, thermostats, and doorlocks from popular brands
• Add Ignite Self Protect to any Ignite Internet plan and keep an eye on your home with 24/7 home monitoring right at your fingertips.

Getting Started:
• Not sure if you have the Ignite WiFi Gateway modem? Visit rogers.com/myrogers and check under “Internet”
• Download and install the Ignite HomeConnect app on your smartphone
• Launch the app and sign in using your MyRogers username and password
• Select "Remember me" for even faster sign-in next time

Requirements:
• Ignite WiFi Gateway modem, included exclusively with Ignite Bundles and Ignite Internet packages from Rogers in Ontario, New Brunswick, and Newfoundland. (For British Columbia, Alberta, Saskatchewan, and Manitoba, Please download "Ignite HomeConnect (Shaw)")
• MyRogers username and password to access the app
• App designed for smartphone use only

For more information see:
rogers.com/ignitehomeconnect

Ratings and reviews

I'd rate it less if I could. For over a year now, this app can't perform the one function it's supposed to do. I managed to log in once when I first downloaded it and was randomly logged out one day. Ever since, I haven't been able to login at all for YEARS. I've written to customer support, linked and unlinked accounts, changed passwords. Nothing. Just switch to Bell. Only reason I'm still here is I can't control who my ISP is at the moment. Edit to reply from the team: Yes, I've done that.

When it works, it's great. But as with most Roger's things, it stops working a lot. If you pause a video or your screen goes dark, the video won't keep playing and you have to close the app. There are days I can't get anything to play. They definitely need to put some improvements into their app if they're going to keep advertising you can watch your shows on the go. I often get frustrated and switch over to one of my streaming apps that actually work.

Always such a headache to setup static ips or to port forward. What's with the super slow time it takes to update the connected devices list or an ip change? 5+ minutes for the device/app to register a change. Which doesnt sound like much but when you're tweaking stuff it adds up. Also I'm not sure what's happened, but recently the port-forwarding functionality has completely broken. No matter what I do they remain closed. Previous ones remain functional.