Ignite HomeConnect (WiFi Hub) 

Rogers Communications Inc.

About this app

You’re in control with Ignite HomeConnect from Rogers. Easily manage and protect your home WiFi and connected devices from anywhere, at any time.

Included exclusively with Ignite Internet packages and Ignite TV bundles from Rogers featuring the Ignite WiFi Gateway modem in Ontario, New Brunswick, and Newfoundland.

This app is not for British Columbia, Alberta, Saskatchewan, and Manitoba - Please download "Ignite HomeConnect (Shaw)"


• Stay in the know - see who’s online at home from anywhere, at anytime
• Pause or schedule WiFi whenever you choose - create Downtime Schedules or set Active Time Limits
• Protect your loved ones - activate easy Parental Controls and Active Time Details for added peace of mind
• Get our most secure WiFi – turn on Advanced Security for worry-free protection of all connected devices; automatically block online threats 24/7 and get alerts about suspicious activity
• Test your WiFi connections - ensure you’re getting the best WiFi for all your connected devices without having to call tech support
• Never forget your WiFi password again - quickly check, update, or share your WiFi password
• One app that does it all – link and control smart lighting, thermostats, and doorlocks from popular brands
• Add Ignite Self Protect to any Ignite Internet plan and keep an eye on your home with 24/7 home monitoring right at your fingertips.

Getting Started:
• Not sure if you have the Ignite WiFi Gateway modem? Visit rogers.com/myrogers and check under “Internet”
• Download and install the Ignite HomeConnect app on your smartphone
• Launch the app and sign in using your MyRogers username and password
• Select "Remember me" for even faster sign-in next time

Requirements:
• Ignite WiFi Gateway modem, included exclusively with Ignite Bundles and Ignite Internet packages from Rogers in Ontario, New Brunswick, and Newfoundland. (For British Columbia, Alberta, Saskatchewan, and Manitoba, Please download "Ignite HomeConnect (Shaw)")
• MyRogers username and password to access the app
• App designed for smartphone use only

For more information see:
rogers.com/ignitehomeconnect

Ratings and reviews

The Rogers' systems is terrible in our area. Continually freezing or no service at all. They have replaced all the equipment in the house and the cable to the road. Many, many trips by their techs to our home and they all say the same thing. Rogers issue out at the road, but after a year it is no better. Time to look at Starlink or Bell as I don't want to spend another minute on hold to tell them the same thing with no results.

Absolute garbage of an app. Was forced to switch from Fido to Rogers and can't manage basic functionality such as controlling what devices can connect using desktop web page and must use the mobile app. However app is difficult to use and cannot limit who can connect on router. This is basic functionality and should not require jumping through hoops. Overall, all is poorly designed and not user-friendly and hard to find anything

Edit: I followed the steps in the app to create a new WI Fi, however, after getting the message that HomeConnect has connected to the new network, it restarted the application and prompted me to activate a new network. I have restarted the app, the phone, the router, same result. The next morning I open it again and it magically works! Fixed the rating, since finally was able to get in.