Rogers Xfinity

Rogers Communications Inc.

About this app

You’re in control with Rogers Xfinity. Easily manage and protect your home WiFi and connected devices from anywhere, at any time.

Included exclusively with Rogers Xfinity Internet plans and bundles with TV/Streaming or Self Protection. If you used the previous Rogers Xfinity (Shaw) app, this app replaces it.

• Get our most secure WiFi – turn on Advanced Security for worry-free protection of all connected devices; automatically block online threats 24/7 and get alerts about suspicious activity
• Protect your loved ones – activate easy Parental Controls and Active Time Details for added peace of mind
• Pause or schedule WiFi whenever you choose – create Downtime Schedules or set Active Time Limits
• Test your connections – ensure you’re getting the best WiFi for all your connected devices without having to call tech support
• Never forget your WiFi password again – quickly check, update or share your WiFi password
• One app that does it all – link and control smart devices like lights, thermostats and door locks, from popular brands
• Add Rogers Xfinity Self Protection to any Rogers Xfinity Internet plan and keep an eye on your home with 24/7 self-monitoring right at your fingertips.
• Elevate your home WiFi - Add Rogers Xfinity Pro to extend your WiFi range, Boost a Device, stay connected during power outages, and enjoy premium support.

Getting Started
• Download and install the Rogers Xfinity app on your smartphone
• Launch the app and sign in using your MyRogers or MyRogers (Shaw) username and password

Requirements
• Rogers Xfinity Gateway, included exclusively with Rogers Xfinity Internet plans and bundles
• MyRogers or MyRogers (Shaw) username and password to access the app, depending on which option you use for your Rogers Xfinity home services.
• App designed for smartphone use only.

For more information see rogers.com/rogers-xfinity-app

Ratings and reviews

UPDATE: So I found a response offered to someone else with the same problem. It turns out that there are TWO apps - one for Western Canada and one for Eastern Canada. I had the wrong one. Why isn't this explained in the store and the login page? So, you haven't heard of pre-release testing at all? I downloaded it because I wanted to troubleshoot some issues with my home wifi and I was hoping it was updated. Nope. It definitely loops the login sequence. Over and over and over. Literally useless.

Pointless and frustrating!! I set up my xfinity internet a week ago. Without the app, the wifi signal keeps disappearing, changing names and passwords. I downloaded the app, but I couldn't log in without creating a website account. When I tried to create the account, it said I had to call a number. When I called the number, it said I had to enter my phone number to proceed. I tried again and again, and it just kept telling me to enter my phone number. I tried for a person; they hung up.

USELESS!!! It's a shame for a Communication Business to have an App in this condition over time. I'm not able to login because when I hit the Sign in Button it jumps back to the previous screen. And the worst thing is that many users over the last time complained the same problem. It's one of those ways to loose customers.