
Hayley Hippe
I've had a Google mini for years I've never had an issue with the app untill the last few months. it's been completely impossible to get the app to connect to Wi-Fi on a good day. I've restarted the app.cleared cache. cleared the app. factory reset the Google mini multiple times in one day. This app has genuinely become useless If it can't do its base function. I can just walk over to the Google mini and turn the volume down myself at this rate
20 people found this review helpful
Hi, Hayley. We're sorry to hear about your experience with the Google Mini while connecting to the Wi-Fi. We appreciate your efforts to get it to work. For further assistance, please contact support at: https://support.google.com/googlenest/gethelp

Erin Wood
- Flag inappropriate
- Show review history
App used to have a keyboard for command entry. It no longer does. I'm hearing impaired, so voice commands are problematic. I really would appreciate having the ability to type commands again. Also, because only voice commands, and my hearing issues, it rarely understands what I'm saying. *a year later and this is still an issue. seriously, a keyboard option for us with hearing issues. come on. 7-25-25
3,011 people found this review helpful

Jon Johnson
I use this exclusively for my thermostat. Often, when I change the temperature, I'll notice later that my system is not doing what I instructed it to do. When I go back into the app, it is set where it was, as if I never changed it. My newest issue is that the option to copy day schedules to other days was removed entirely. I find this asinine. It's not like it added a lot of complexity and clutter to the app. It was an extremely useful feature that made sense to have.
438 people found this review helpful
Google LLC
September 1, 2024
Hi Jon. Hope you're doing well. Still having issues with the Google Home app? Our dedicated team will be happy to assist you by call, direct chat, or email by clicking the following link: https://support.google.com/googlenest/gethelp?sjid=18138024700145375188-NA Your experience is very important to us. Please do not hesitate to reach out.