City of Toledo Public Utility

Smart Energy Water

About this app

Take full control of your account with the all new City of Toledo Public Utilities mobile app. Simplify your water management with our intuitive and user-friendly mobile app, putting all your account information at your fingertips. Discover a range of new features designed to enhance your experience and keep you in complete control. From usage monitoring to making payments on time with multiple options, the City of Toledo Public Utilities app has everything you need in one convenient place.
You can use the City of Toledo Public Utilities mobile app to:

• Manage your water account in the one place.
• Track and monitor your water usage to help you improve your efficiency – easier on your wallet and kinder for the planet.
• See your water usage history of past usage periods.
• View your recent bill, historical bills and payment activity.
• Give access to a secondary contact to help manage your accounts.
• Receive notification & set preferences on your preferred channel.

Download the City of Toledo Public Utilities app today and unlock a world of convenience and control.

Ratings and reviews

Will not accept debit/credit card payment. Had to use routing/account (for the exact same account). "Declined" error immediately without any time taken to do so(to authorize), and there's over $10k available. Same card used multiple times with other vendors and with no issue. I thought perhaps the recent problem with AWS Services going down could have been the cause. However, this is Thursday Friday Monday Tuesday and Wednesday I received the same error. forced to pay check method.

sooooo tired of having to call them because I didn't receive an email with my bill amount and date is due!!! I'll get emails for a few months then nothing! Then for some reason I ALWAYS receive an email telling me I'm late. AMAZING that ALWAYS shows up. When you tell them you never received one they say "We show we sent you one" but tell them that you can come down and show the last two months of your emails that you never received it!! The sad thing is they could care less they're the only ones

the app is glitchy. the option to pay on it seems to give me trouble every other time I access it which in turn messes with late charges. otherwise though, it is convenient when it does work.