Narcissus Vanlandingham
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This app used to be great. I could quickly order food on the way to the restaurant and by the time I got there and checked in it would be ready; but the new layout and design are difficult to navigate, and the app runs much slower and crashes more often, and half the time it refuses to recognize the location I'm trying to check in, saying I'm "too far away," despite literally showing a 0.0 mile distance. Please fix it or change it back to the old better design.
29 people found this review helpful
Nick
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Extremely frustrating that you can't check out. Sonic has gotten so expensive and portions so small, if you can't use the deals provided by the app, it's not worth going to sonic. So this is a huge problem. I've tried restarting the app twice, no change. The bug just says, "Error. We are experiencing technical difficulties. Try again later." Which means, I'm going to a different restaurant. Also, the app constantly tells you there's a closer location when you're already at the closest sonic.
138 people found this review helpful
John E
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Redesign slows down ordering (and reordering) considerably. Popup notifications cover buttons and options, taking a long time to go away. Load times have gone way up. App doesn't attempt to pick the closest location, instead it complains you're too far from the one you used last. Even if it's the closest location. A better prompt would be to show the nearest locations and prompt for confirmation. App feels like it was designed by an executive and not someone with a UX background.
142 people found this review helpful