myPhonak Junior

Sonova AG

About this app

"myPhonak Junior
The world in your hands!

The myPhonak Junior app allows you and your child to be more involved in the hearing journey in a way that fits into the child’s and the family’s needs. Working together with your hearing care professional is essential to determine which features of the app will be most beneficial.

The Remote Control function has been specially designed for children aged 6 years and above (with supervision when needed). It gives your child the ability to adjust the settings on their hearing aids to suit their listening preferences in more challenging environments. The myPhonak Junior app has been precisely designed to empower children in an age-appropriate without sacrificing hearing performance.

Remote Support* is suitable for families and children of all ages. It gives you the opportunity to stay connected with your hearing care professional remotely. Whether your child is still young and you are the main contact person, or your child is old enough to take on the responsibility for their hearing appointments, Remote Support provides the opportunity to have ‘hearing check ins’ which can be aligned with your busy lifestyle. Remote Support appointments can be combined with clinic appointments to provide minor adjustments to the hearing aids, or simply as a special consultation touch point.

* Speak to your hearing healthcare provider to see if this service is offered in your country

The myPhonak Junior app empowers your child (age 6 years and above, with supervision when needed) to:
- adjust the volume and change program of the hearing aids
- personalize and customize hearing programs to suit challenging environments
- access status information such as wearing time and battery state of charge (for rechargeable hearing aids)
- access quick information, FAQs, tips and tricks

Safety features in the app allow parents/guardians to:
- tailor the child’s experience according to their level of development and independence through Parental control
- configure Auto On when out of charger for rechargeable hearing aids
- change Bluetooth bandwidth configuration for phone calls

Compatible Hearing Aid models:
- Phonak Sky™ Lumity
- Phonak CROS™ Lumity
- Phonak Naída™ Lumity
- Phonak Audéo™ Lumity R, RT, RL
- Phonak CROS™ Paradise
- Phonak Sky™ Marvel
- Phonak Sky™ Link M
- Phonak Naída™ P
- Phonak Audéo™ P
- Phonak Audéo™ M
- Phonak Naída™ M
- Phonak Bolero™ M

Device compatibility:
The myPhonak Junior app is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak Junior can be used on Google Mobile Services (GMS) certified AndroidTM devices supporting Bluetooth® 4.2 and Android OS 8.0 or newer.
To check smartphone compatibility, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility

Android is a trademark of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license."

Ratings and reviews

It's easy to use but it's lacking in major needed capabilities. It would be nice to be able to use the App to help find your child's missing hearing aids. Other hearing aid apps can do it. Including the adult app. It shows where you were last connected to your hearing aids at. Why is this missing from the children's. They are more likely to lose them then an adult. Also, you can only have one child's hearing aids paired. I have two deaf children and can use the App for only one child.

The app keeps on crashing when opening it. The aids are difficult to connect at times, and sometimes it keeps disconnecting them to Bluetooth and we have to pair them back again.

As a parent of a very young toddler all of the features are sufficient for me now. But I have very frequent issues with reconnection to hearing aids. Whether it is the left or the right aid, app doesn't reconnect correctly after loss of BT signal and I can't use all of the features. Solution is different every time, sometimes I neet to force to close the app, sometimes I need to turn off and on my Bluetooth,... I always work it out somehow, but it gets frustrating to do this few times a day

What's new

The world in your hands with myPhonak Junior:

- Compatibility with the latest Lumity hearing aid devices
- New Sound Environment
- Improved wearing time measurement
- Link to support videos
- General bugfixes and performance improvements