Southwest Airlines: Travel App

Southwest Airlines

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About this app

The Southwest® app lets you easily book flights, hotels, cars, cruises, or vacation packages. You can quickly book your trip, check in, change or cancel flights, and add extras like EarlyBird Check-In® or Upgraded Boarding. The app also shows your gate information, boarding position, flight status, and more in the “My Trips” tab. Enjoy a seamless travel experience from planning a trip to last-minute flights.

Download the Southwest app today to book your next flight or hotel.

SOUTHWEST APP FEATURES:

BOOK A FLIGHT
- Travel with ease as you search, book, and manage your flight
- View your gate information, boarding position, flight status, and more in the “My Trips” tab
- Redeem your Rapid Rewards® points1 for qualifying Southwest purchases and flights
1All Rapid Rewards rules and regulations apply and can be found at Southwest.com/rrterms.

FIND YOUR HOTEL BOOKING THROUGH THE SOUTHWEST APP
- Open up your world to more travel experiences with each hotel booking
- Check into your hotel via the Southwest app
- Manage your reservation and find hotel deals
- Earn Rapid Rewards points1 for each hotel booking

BOARDING PASS ON THE GO
- Mobile boarding passes for all Passengers on your trip 24 hours in advance
- Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA PreCheck® details found in one place
- Save your Mobile Boarding Passes to Google Wallet for convenience

NEW - GETAWAYS BY SOUTHWESTTM
-Book your entire vacation package—flight, hotel, rental car—all in one place. It’s our most flexible way to vacay
- It’s never been easier to get away. Cancel or make changes to your package up to 10 minutes prior to your first departure*
-Use the in-app booking widget to search vacation packages in 30+ popular destinations like Las Vegas, Orlando, Hawaii, Cancun, Punta Cana, and Montego Bay

*Cancel/change 10 min before sched. depart. or funds forfeited. Price diff. & penalties may apply w/in 72 hrs. Add’l terms may apply. Terms can be found at Southwest.com/vacations/terms-and-conditions/

MORE WAYS TO PAY FOR YOUR FLIGHT
- Choose from multiple payment methods, including PayPal®, Flex Pay, credit/debit cards, and Southwest LUV Vouchers®
- Easily apply unused flight credits and gift cards when booking or changing your flight. You can find available credits in ‘My Account’ under the ‘Travel Funds’ section.

ACCESS INFLIGHT INFORMATION
Use the app to take you to our Inflight Entertainment Portal2, where you can watch free live TV3, access free on-demand TV episodes, and view free movies.

2Available only on WiFi-enabled aircraft. Limited time offer. Where available.
3Due to licensing restrictions, on WiFi-enabled international flights and free live TV may not be available for the full duration of the flight.

LIVE CHAT SUPPORT
Contact our Customer Representatives over Live Chat through our Help Center found in the “More” tab


AIRPORT PICKUP AND DROP-OFF
Seamlessly find transportation from the airport to your hotel. Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too.


EARN RAPID REWARDS POINTS WHEN YOU TRAVEL
Sign up for Rapid Rewards and earn points on your flights. Did you forget to add your Rapid Rewards number during booking?–No worries, add it after booking your flight and earn points1.


Book a flight, schedule pickups and drop-offs, enjoy fast and easy hotel booking, and embrace last-minute flights for your next spontaneous vacation–all with Southwest.

Ratings and reviews

terrible app. I am trying to just see my boarding pass when I am getting on a plane, should be simple right? Yet somehow this simple task is requiring me to recheck in each time, and just overall cumbersome to use. Then on top of that, I get pop up ads to buy more of your terrible flight service? I already paid you and you still gotta do that just to inconvenience people who already paid you? Never again.

I've never used an airline app that makes it so difficult to see boarding passes. That should be the most functional part of the app. There's no simple 1-click option to see a boarding pass. You have to go to check in, then check in (even if you already have), and then you can see boarding passes. And if your screen shuts off, the app makes you go through all that again. That's 2 steps more than should be necessary. Terrible functionality.

This is the worst app ever! So confusing! ended up having to use Southwest on my return flight, don't even know if I have a checked bag or not and it looks like if I want to add one it's going to cost me $155, are you freaking kidding me! I really need to just try and stay with Frontier airlines, very easy, not confusing and inexpensive! Southwest used to be my go-to but haven't used them for years, I hate that I have to use them now! next time, I'll wait the extra day to stay on frontier.

What’s new

We’ve updated our app with a fresh look and feel, optimized our navigation, and introduced a new enhanced day of travel experience.