Southwest Airlines

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154K reviews
Content rating
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About this app

Book a flight in just a few easy steps
Check in, change or cancel your flights. Plus, add extras like EarlyBird Check-In®.

Super-Fast Shopping & Booking
Book a trip in just a few quick taps. Make it even faster when you use your stored credit cards or PayPal® account.

Everything you need to Travel
Get the information you need right at your fingertips on the home screen - gate information, boarding position, flight status and more.

Boarding Pass on the Go
Get mobile boarding passes for all passengers on your trip 24 hours in advance. Southwest passes have rich color and bold font, which makes seeing your Gate and Boarding Position very clear. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA Pre-Check. Don’t forget to add your Mobile Boarding Passes to Google Pay!

Travel Funds
You can now use Flight Credits, Southwest LUV Vouchers and Gift Cards when changing your flight in the app. Your unused Southwest® Flight Credits show up automatically when you tap ‘View Funds’ within ‘My Account’.

Inflight Entertainment*
Use the app to take you to our Inflight Entertainment Portal where you can watch free live TV1, listen to free music from iHeartRadio1, access free on-demand TV episodes, and view free movies.
*Available only on WiFi-enabled aircraft. Limited time offer. Where available. 1Due to licensing restrictions, on WiFi-enabled international flights Free Live TV and iHeartRadio may not be available for the full duration of flight.

Live Chat
Contact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer, and then tap on “Chat”.

Airport Pickup and Drop-off
Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too.

Cars, Hotels, and Vacations
Use our app to quickly book all of your travel needs.

Earn Rewards when you Travel
Sign up for Rapid Rewards® and earn points on your flights. Did you forget to add your Rapid Rewards number during booking? – No worries, you can add it after booking your flight and still earn points. You can then use those points to purchase more flights!
Updated on
Apr 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

149K reviews
Caleb Douglas
March 16, 2024
pretty horrible, you leave the app, don't even have to exit, and return to it, all your info is gone. yes your search is saved in recent, but you have to start from scratch after that. it doesn't allow cut and paste so you're supposed to have paper and pen or an incredible memory or lose all your flyers info lost again. had to call to make the reservation since the app doesn't work well given these flaws.
60 people found this review helpful
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Matt Archibald
March 13, 2024
App is generally terrific! My main gripe is the inability to enter email addresses to share your itinerary with when booking a flight. That feature only exists on the website. Additionally, I've been getting randomly signed out. Even though I enable fingerprint login every time, I never get an option to use that. The app seems to support autofill but for some reason that rarely works (possibly an issue with my password manager? Hard to say...)
57 people found this review helpful
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Cristine E. Wright
February 19, 2024
Can't book any flights because every time I'm asked to verify my phone number. When I input my number, the app erases it. I have been receiving texts with Southwest for 2+ years on the same number, so got me. Anytime I need to book a flight, I have to do it on my pc. Most of the time the gate isn't correct in the app either. Also, if the flight is delayed and then changes again, the app is slow to reflect it if at all.
92 people found this review helpful
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What's new

- We'll help you remember where you parked with our new parking spot reminder tool
- Now you can add your name to the standby list for a different flight on your day of travel
- Search flights at multiple nearby airports when booking or changing your trip