Talkspace Counseling & Therapy

4.0
4.91K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Talkspace is the most convenient and affordable way to improve your mental health. Get matched with a licensed therapist in your state from the comfort of your device, and message via text, audio, and video.

HOW DOES TALKSPACE WORK?

Tell us your preferences for therapy, and match with one of our therapists in your state the same day. Send your therapist unlimited text, audio, picture, or video messages from anywhere, at any time — you’ll hear back at least once a day, 5 days per week.

IS TALKSPACE EFFECTIVE?

Talkspace has been shown to be as effective as face-to-face therapy. In one recent study, 81% of participants felt Talkspace is as effective or better than in-person therapy. In another, individuals who used Talkspace for only 2 months significantly improved symptoms of depression and anxiety. Talkspace has been featured in The Wall Street Journal, CNN.com, Business Insider, and more.

For more research data, visit research.talkspace.com.
For more of our press coverage, visit talkspace.com/online-therapy/press/

WHO ARE THE TALKSPACE THERAPISTS?

The Talkspace provider network has thousands of licensed therapists across the 50 U.S. states who have been vetted and accredited according to NCQA standards. They have experience treating the most common mental health issues, including depression, anxiety, substance use, stress, relationships, PTSD, and more.

IS TALKSPACE SECURE?

Your safety and security are our #1 priorities. Our technology is protected using banking-grade encryption and externally audited in compliance with the Health Insurance Portability and Accountability Act (HIPAA). For more information, find our complete Privacy Policy at talkspace.com/public/privacy-policy.

CONNECT WITH US!

We’re always happy to connect with users and receive feedback.
Email us: support@talkspace.com
Check out our website: talkspace.com
Follow us on Twitter: twitter.com/Talkspace
Follow us on Instagram: instagram.com/talkspace
Like us on Facebook: facebook.com/Talkspacetherapy
Updated on
Jun 22, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 2 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted
4.0
4.91K reviews
Ryan Damerell
June 21, 2022
It's been a few days since registration. The therapist assigned always says not here, can't find where or how to communicate with the therapist. Clicking links just takes me back to the same introduction page. Terrible experience so far. --- continued from almost a year ago --- Eventually got an account to work, but no therapist available, or they simply don't respond. Now it says my subscription has ended. This is absolutely the opposite of what i was expecting to experience.
14 people found this review helpful
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Talkspace
June 28, 2022
Hi there, thank you for taking the time to write this review. We are so sorry to hear that you are having a frustrating experience with your therapist and the platform. What you described is something we take very seriously - we would love to look into this ASAP. Please send us an email at Feedback@Talkspace.com. We look forward to helping you.
Kay-Dee Agonoy
February 23, 2022
Absolutely love this app. Been seeing my therapist weekly for a year now. I'm so thankful for this option. I'd been looking for therapy in my area for years with no luck. it's a small town with limited options so there was never any opening. Thanks to talkspace, I've finally had the access I've been needing and getting the assistance I need. Finally. And it's covered by my insurance at 100%! It's a win win.
78 people found this review helpful
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Talkspace
February 25, 2022
Hi there, thank you for taking the time to write this positive review. We are pleased that you enjoyed the app and your therapist. If there is anything we can do for you, just let us know at Feedback@talkspace.com!
Devin Tran
March 4, 2022
I spent more time trying to figure out things with insurance than actual sessions. That was at the start, when the ambiguous "credits" rolled through, insurance had no clue talkspace didn't respond to anything. I had to get matched each time to renew credits thru insurance. Providers had to open availability and we both had go through process. A while back this app had under 3 stars. With a roughly lower ratio of positive to negative reviews, makes me think there's a bot leaving good reviews
29 people found this review helpful
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Talkspace
March 6, 2022
Hi there, thank you for taking the time to provide this review. We are very sorry to hear about your experience thus far and we understand your frustration. We would hate to make price an issue so we are happy to speak with you further on your options. Please send us an email at Feedback@Talkspace.com. We look forward to hearing from you!

What's new

We’re not bugging out anymore and we made some fun tweaks along the way. If you have questions, email us at support@talkspace.com.