Cassey -dy
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When I update to latest version, viewing more than 4 cameras at the same time there is a transparent green line above them in low quality, even in single view camera when it is low quality still there is a single transparent line also.
S LMK
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Very buggy. *Notifications very delayed, often not coming through for 15m or more. *Playback timeline in app is showing time wrong by one hour (phone, camera feed and nvr showing time correctly). *Events set through the app don't appear to apply correctly to the nvr, resulting in no notifications. *Frequent "network stability" errors preventing playback, on a stable wired network with gigabit fibre internet.
6 people found this review helpful
TP-LINK GLOBAL INC.
1 February 2024
Hello! To assist you more, please send an email to feedback.vigi@tp-link.com or use Service Center on your VIGI App to describe your issue in detail. We can do our best to troubleshoot and help resolve any issue!
Mohamed Ibrahim
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After updating the App to the latest release, it's prompting for password, once the credential entered again it prompt for password, I don't know what they are doing with latest patches code, even my computer vigi latest release have bug, it shows like network unstable, older version perfectly working, please fix the issue as soon as possible, I don't know how many users complaining about the issue and really disappointed with the team.
11 people found this review helpful
TP-LINK GLOBAL INC.
8 December 2023
Hello! Did you report your issue on the forum? If you are using the VIGI Security Manager, please make sure the firewall allows the traffic. To assist you more, please send an email to feedback.vigi@tp-link.com or use Service Center on your VIGI App to describe your issue in detail. We can do our best to troubleshoot and help resolve any issue!