BVG Jelbi: Mobility in Berlin

Berliner Verkehrsbetriebe (BVG)

About this app

With BVG Jelbi, you get full mobility in Berlin with just one app. Use Berlin's public transport (incl. D-Ticket aka Deutschlandticket), taxi, carsharing, e-scooter, moped, or bike at the touch of a button. Always find the best route and choose flexibly between different means of transport. Pay for your journeys conveniently in the app. Jelbi is your app for unlimited mobility.

The top functions of the BVG Jelbi app:

● Smart route planner for all means of transport
● Convenient purchase of public transport/transit tickets for the VBB region (bus, tram, S Bahn, U Bahn)
● Easy use of all sharing services
● Convenient pick-up by taxi service
● Easy payment in the Jelbi app
● Timetable information at the touch of a button

NEW: Get the new D-Ticket from BVG

🎫 📲
From now on you can order the new Deutschlandticket (D-Ticket) via our website. The ticket costs 49 Euro per month and is available as a personal season ticket without transferability. With the Deutschlandticket you can use all public transport, including regional transport throughout Germany.

You want transportation, we have the means

Jelbi is your mobility app for Berlin's public transport, taxi, and sharing services. Whether bus, train, scooter, bike, car, moped, or cab, your unlimited mobility in the capital is just a few clicks away. Jelbi bundles all services in just one app. Buy a public transport ticket or use the services of our mobility partners: Miles, Sixt share, Voi, Lime, Nextbike, Emmy, Bolt, and Taxi Berlin. With the BVG Jelbi app, you have access to a fleet of 70,000 vehicles.

Your mobility with Jelbi at a glance

🚉 All public transport in Berlin, including tariff zones A to C, from short trip ticket to monthly passes. Transit with train, bus, tram, subway and ferry. You can also display your Deutschlandticket in Jelbi.

🛴 E-scooter sharing provided by Voi, Lime and
Bolt, four leading e-scooter rental brands.

🚗 Car sharing from agile electric cars to practical vans, brought to you by Miles and Sixt share.

🛵 E-moped sharing service by Emmy that guarantees a fast and quiet trip from A to B.

🚕 Conveniently hail a taxi by Taxi Berlin.

🚲 Bike sharing supported by Nextbike, Lime and Bolt that let you take off and touch down wherever you like.

Find the best route 🗺️

With Jelbi, you will always find the best route and the right means of transport. Simply enter your destination and our smart route planner will show you routes, including journey times in real time. Now all you have to do is choose, book, and you're on your way!

Jelbi stations

Our Jelbi stations are mobility hubs where you can find all sharing services bundled in one place: Voi, Miles, Emmy, Sixt share, Lime, Nextbike, Bolt. Use what you need flexibly - rent, charge, or return. No need to search for a vehicle or parking space. The over 120 Jelbi stations are displayed in the app and their number keeps growing.

How to get started

To use all the services and functions, you only need to take a few steps: You register, enter a payment method and your mobile phone number, and you can book and pay for any service. Do you already have a BVG account? Great, you can use Jelbi with this account!

Pay conveniently in the app

You can choose between credit card, direct debit, and PayPal to pay for your trips. Of course, you pay the regular prices in the app. There are no additional hidden fees for using our service.

📱 Download the Jelbi app now and explore Berlin individually - whether you are a Berliner, visitor, or commuter!

Your feedback counts

We rely on your feedback to improve our service. Write us your opinion to [e-mail].

Ratings and reviews

Extremely user unfriendly. Logged into just downloadedJelbi with my BVG app account. Lengthy verification process. All options for payment, direct debit, credit cards, paypal, were rejected without giving a reason. Contacted Logpay. They wanted more information. Next day, I was told I cannot register from an address outside Germany. It would have been useful to know that before starting the lengthy registration process. There is no information anywhere about this discriminatory restriction.

Happens quite often that I get an error when trying to buy a ticket saying that it didn't work. The ticket doesn't show up at all in the app but as soon as the app has a good enough internet connection again it will still charge me. So I get no ticket but I still have to pay for it. This is a huge flaw and should not be able to happen!

Stops working when I need it the most. "Something unexpected happened" is not an error that user can deal with. Also, payments are very slow and they're forced to be done on the spot which causes lots of issues with the driver. Any reason to not have a pre-purchased set of tickets (short trip)? P.S. Contacted support on the same day, no response so far (9 days passed)

What's new

NEW: Technical fixes and improvement of user-friendliness.
Update your app to enjoy the most stable and fastest version of Jelbi.
Stay tuned, new features are coming soon!
Your feedback is important to us. Do you have any questions or suggestions? Simply click on "Contact us" or "Leave feedback" in the app.
Enjoy your ride!
Your Jelbi Team 💛