BVG Jelbi: Mobility in Berlin

3.1K reviews
Content rating
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About this app

With BVG Jelbi, you get full mobility in Berlin with just one app. Use Berlin's public transport, taxi, carsharing, e-scooter, moped, or bike at the touch of a button. Always find the best route and choose flexibly between different means of transport. Pay for your journeys conveniently in the app. Jelbi is your app for unlimited mobility.

The top functions of the BVG Jelbi app:

● Smart route planner for all means of transport
● Convenient purchase of public transport tickets
● Easy use of all sharing services
● Convenient pick-up by taxi service
● Easy payment in the Jelbi app
● Timetable information at the touch of a button

NEW: Get the new Deutschlandticket from BVG

🎫 📲
From now on you can order the new Deutschlandticket (D-Ticket) via our website. The ticket costs 49 € per month and is available as a personal season ticket without transferability. With the Deutschlandticket you can use all public transport, including regional transport throughout Germany.

You will receive the ticket in time before the nationwide launch as a mobile ticket. Do you already have a BVG subscription? Great, you don't have to do anything, we'll get in touch with you.

Order the new Deutschlandticket now, load it into the Jelbi app, and get a 25 € Jelbi-voucher.

You want transportation, we have the means

Jelbi is your mobility app for Berlin's public transport, taxi, and sharing services. Whether bus, train, scooter, bike, car, moped, or cab, your unlimited mobility in the capital is just a few clicks away. Jelbi bundles all services in just one app. Buy public transport tickets or use the services of our mobility partners: Miles, Sixt share, Tier, Voi, Lime, Nextbike, Emmy, Bolt, Mobileeee, and Taxi Berlin. With the BVG Jelbi app, you have access to a fleet of 70,000 vehicles.

Your mobility with Jelbi at a glance

🚉 All public transport in Berlin, including tariff zones A to C, from short trip tickets to monthly passes. Transit with train, bus, tram, subway and ferry.

🛴 E-scooter sharing provided by Tier, Voi, Lime and
Bolt, four leading e-scooter rental brands.

🚗 Car sharing from agile electric cars to practical vans, brought to you by Miles, Sixt share, and Mobileeee.

🛵 E-moped sharing service by Emmy that guarantees a fast and quiet trip from A to B.

🚕 Conveniently hail a taxi by Taxi Berlin.

🚲 Bike sharing supported by Nextbike, Lime, Tier, and Bolt that let you take off and touch down wherever you like.

Find the best route 🗺️

With Jelbi, you will always find the best route and the right means of transport. Simply enter your destination and our smart route planner will show you routes, including journey times in real time. Now all you have to do is choose, book, and you're on your way!

Jelbi stations

Our Jelbi stations are mobility hubs where you can find all sharing services bundled. Use what you need flexibly - rent, charge, or return. No need to search for a vehicle or parking space. The over 100 Jelbi stations are displayed in the app and their number keeps growing.

How to get started

To use all the services and functions, you only need to take a few steps: You register, enter a payment method and your mobile phone number, and you can book and pay for any service. Do you already have a BVG account? Great, you can use Jelbi with this account!

Pay conveniently in the app

You can choose between credit card, direct debit, and PayPal to pay for your trips. Of course, you pay the regular prices in the app. There are no additional hidden fees for using our service.

📱 Download the Jelbi app now and explore Berlin individually - whether you are a Berliner, visitor, or commuter!

Your feedback counts

We rely on your feedback to improve our service. Write us your opinion to
Updated on
May 31, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.06K reviews
Stan Haskins
May 26, 2023
App was unable to process any of my verification info until the day after it was installed for some reason. The next day, everything went smoothly, except for "identity verification". My German residence permit is a page in my (non-EU) passport, and the app is unable to process this document: it requires a residence permit card or an EU/UK passport. This means I have to keep using other apps for Carsharing (Emmy and Miles, which have already verified me independently).
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Max Ostapenko
April 18, 2023
Jelbi still provides unreliable routes and schedule. Still need to go to Fahrinfo to verify potential delays and interruptions. Please, fix that!! P.S. Thanks for an improvement on Miles integration, now it's really smooth. Though I still need go to Miles app at times to choose a custom rate.
1 person found this review helpful
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Berliner Verkehrsbetriebe (BVG)
September 20, 2022
Hallo, es tut uns sehr leid, dass viele Probleme aufgetreten sind. Bitte wende dich bezüglich deiner Zahlungsanfragen direkt an LogPay unter Wenn du dich erneut registrierst, musst du ebenfalls deine Dokumente neu verifizieren. Wenn du bereits einen Account hast, dann bitten wir dich, diesen zu nutzen. - Jelbi Team 💛
April 25, 2023
Not sure what happened to my last review but in its current state, this app is barely worth 1 star. The idea and concept is good but 2/3 payment methods are blocked by the provider (I know, this is a LogPay issue but please have them fix it). Moreover, Paypal also does not work, so I'm unable to even use the app because I can't add any payment details. Oh yeah, vouchers also require a payment method, so if you're here for that Deutschlandticket Jelbi voucher, you cannot use it
4 people found this review helpful
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Berliner Verkehrsbetriebe (BVG)
April 27, 2023
Hello, we are sorry about the inconvenience with the payment methods. Please contact us via so that we can support you with solving the LogPay issue. We apologize for any inconvenience.- Your Jelbi Team 💛

What's new

NEW: Technical fixes and improvement of user-friendliness.
Update your app to enjoy the most stable and fastest version of Jelbi.
Stay tuned, new features are coming soon!
Your feedback is important to us. Do you have any questions or suggestions? Simply click on "Contact us" or "Leave feedback" in the app.
Enjoy your ride!
Your Jelbi Team 💛