
Batman Eatherton
- Flag inappropriate
- Show review history
It's been well over a year since I posted a rating or review and back then it was great because it was easy-to-navigate given my visual impairment. Even still after all this time though, it is still one of the most convenient, reliable and easiest parts of my banking experience. Which I can appreciate because of my visual impairment. As far as Banks and apps go I truly love this app All Star convenience and ability of use
1 person found this review helpful
That is really great to hear! Glad the app is meeting your needs. Thanks for sharing your experience!
*UPDATED* - 05/06/2022 - That is what we like to hear! Glad you find the app easy to use and navigate. We tried to keep it as straightforward as possible.

Jason Auer-Sears
- Flag inappropriate
- Show review history
Although the app is overall extremely helpful and valuable to my quality of life, I have noticed that there is an issue with transferring funds from account to account. Every time I select transfer funds the app moves to the bills part. And then I have to completely start over by shutting down the app and restarting it and moving back to transfer funds. It always works the 2nd time though!
5 people found this review helpful
We’ll reach out by phone, so we can learn more, or feel free to call us at 1-866-4UMPQUA (1-866-486-7782) or send a secure message through online banking. Please mention that you’re responding to an app review, too.

castlebyastream
Like other reviewers, I also occasionally experience significant delays in the app when it is loading my accounts. Also, a few times, the app did not transfer money between accounts or complete a mobile deposit even after I had completed the process in the app. I had a strong data signal on all of those occasions. I've had the app for a few years now though and am glad the service exists. It's an enormous convenience to be able to check my accounts almost instantly through my mobile device.
4 people found this review helpful
Thanks for sharing your experience! We appreciate you hanging with us as we smooth things out.