Umpqua Bank Mobile Banking

4.1
8.22K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Umpqua Bank’s Mobile Banking app connects you to your personal checking, savings and mortgage accounts. Access all the features of online banking, plus tools specific to app such as mobile check deposit and Fingerprint Login.

Key features include:
• Securely send and receive money with Zelle® using a mobile number or email address¹
• Log in with Fingerprint Login
• Check account balances and search transactions
• Pay bills and deposit checks
• Transfer money between your internal and external accounts
• Set up balance and activity alerts
• Find your nearest Umpqua store or ATM

Are you an Umpqua business banking customer?

Search for our Umpqua Biz Mobile app, created to work with Business Online Banking.

Have questions or feedback?

Contact us at 866-4UMPQUA (866-486-7782) or CustomerService@UmpquaBank.com.

Your mobile carrier’s message and data rates may apply.

¹ Email and mobile payments require enrollment and must be made from an Umpqua Bank consumer checking account to a domestic bank account. Recipients have 14 days to enroll to receive money or the payment will be cancelled. Dollar and frequency limits apply.
Updated on
Nov 2, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.1
8K reviews
Tina Larson
October 3, 2023
I love this app but over the last few days I haven't been able to access it. As soon as I click on it, the app crashes. I've tried restarting my phone, uninstalling then reinstalling the app multiple times. I've run diagnostics on my phone & it says everything is fine. I've been going to the website but unfortunately there's things you can only do via app. Oh, and even stranger the app still works on my husband & daughter's phone (which is the same phone I have). Very frustrated!
35 people found this review helpful
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Umpqua Bank
October 3, 2023
That’s not good to hear and we want to learn more. If you’d like, call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together. Please mention that you’re responding to an app review, too. Thanks!
Tia Sol
October 22, 2023
After at least 4 months using this app that wouldn't update, with security patches that weren't being applied, & trying every possible work around including elevated tech support from umpqua & my phone carrier, this app finally updated on it's own yesterday. Then it wouldn't open & message popped up to clear the cache but that failed so rebooted phone. Success! My curiosity would like to know what the bug was, but I'm hopeful I never have this problem (huge frustrating time waster) again.
2 people found this review helpful
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Umpqua Bank
October 23, 2023
*UPDATED* - 06/27/2023 - We’re still open to discussing this with you over the phone if you would like to call us. *UPDATED* - 10/23/2023 - Thanks for sharing your experience! We appreciate you hanging with us as we smooth things out.
S Johnson
October 11, 2023
This app is very useful on the day to day, eapecially because I live far from a bank, but I think a recent update may have bugged it, because between one day and the next these past two weeks I haven't been able to log in. It kept citing "unable to connect to server" but I can still access the site through desktop just fine. Attempting to uninstall/reinstall now results in the app crashing immediately. Please fix this so I can have access to my bank account without needing a desktop!
10 people found this review helpful
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Umpqua Bank
October 12, 2023
That’s not good to hear and we want to learn more. If you’d like, call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together. Please mention that you’re responding to an app review, too. Thanks!

What's new

Performance enhancements and bug fixes.