Columbia Mobile Banking

3.9
9.86K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Columbia Bank's Mobile Banking app connects you to your personal or business checking, savings, and mortgage accounts. Access all the features of online banking, plus tools specific to the app such as mobile check deposit and Touch ID or Face ID login.

Key features include:

• Securely send and receive money with Zelle® using a mobile number or email address¹
• Check account balances and search transactions
• Pay bills and deposit checks
• Set up balance and activity alerts
• Find your nearest Columbia branch or ATM

Are you a Columbia Commercial Online Banking user? Search for the companion app - Columbia Commercial Mobile Banking.

Have questions or feedback?

Contact us at 1-866-486-7782 or CustomerService@ColumbiaBank.com.

Your mobile carrier's message and data rates may apply.

¹Email and mobile payments require enrollment and must be made from a Columbia Bank consumer checking account to a domestic bank account. Recipients have 14 days to enroll to receive money or the payment will be cancelled. Dollar and frequency limits apply.
Updated on
Sep 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
9.59K reviews
Anna Lorenz
December 24, 2025
I have had almost constant issues with trying to login through the app for the last several days. It just freezes on the Loading screen. I had experienced minimal issues with this app prior to the update with the name change. Since the update though; I've had frequent issues with the app freezing, or lagging. It's become so frustrating that I'm contemplating just transferring to a different financial institution entirely.
1 person found this review helpful
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Columbia Banking System, Inc.
December 24, 2025
Hello, we’re very sorry to hear that you had a poor experience. We take your feedback seriously. Please feel free to call us at 866-486-7782. If there’s anything else that we can help with, please don’t hesitate to reach out at https://www.columbiabank.com/contact-us
Adamn Line
December 25, 2025
edit: still sucks. They p have investments in other money management Corp. It has actually removed features that were in no way a problem. I used to be able to select a subcategories from shopping like clothes, electronics, general and look further into each sub and see the purchases. now all I can do is see the basic breakdown of "this much spent on this broad basic category" I just woke up, sat on the toilet and got ready to be productive but no... took something rly good and threw it away
1 person found this review helpful
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Columbia Banking System, Inc.
December 29, 2025
Hello, we’re very sorry to hear that you had a poor experience. We take your feedback seriously. If you would like to elaborate on your concerns so we can research the situation for you, feel free to call us at 866-486-7782. if there’s anything else that we can help with, please don’t hesitate to reach out at https://www.columbiabank.com/contact-us
Kath G
December 28, 2025
So far giving me trouble every time. What is the point of having a phone app if it will NEVER open! I never had this problem with Umqua. ALSO, Columbia is the most difficult and confusing online banking I've ever used and I have been using online banking for over 24 years. I've read through the other 1 stars and it appears I'm not alone. When are you going to correct these huge errors?
Did you find this helpful?
Columbia Banking System, Inc.
December 29, 2025
Hello, we’re very sorry to hear that you had a poor experience. We take your feedback seriously. If you would like to elaborate on your concerns so we can research the situation for you, feel free to call us at 866-486-7782. if there’s anything else that we can help with, please don’t hesitate to reach out at https://www.columbiabank.com/contact-us

What’s new

Columbia Bank (formerly Umpqua Bank) has updated our mobile app to reflect our new name. Account access and online features remain the same.