Columbia Mobile Banking

Columbia Banking System, Inc.

About this app

Columbia Bank's Mobile Banking app connects you to your personal or business checking, savings, and mortgage accounts. Access all the features of online banking, plus tools specific to the app such as mobile check deposit and Touch ID or Face ID login.

Key features include:

• Securely send and receive money with Zelle® using a mobile number or email address¹
• Check account balances and search transactions
• Pay bills and deposit checks
• Set up balance and activity alerts
• Find your nearest Columbia branch or ATM

Are you a Columbia Commercial Online Banking user? Search for the companion app - Columbia Commercial Mobile Banking.

Have questions or feedback?

Contact us at 1-866-486-7782 or [e-mail].

Your mobile carrier's message and data rates may apply.

¹Email and mobile payments require enrollment and must be made from a Columbia Bank consumer checking account to a domestic bank account. Recipients have 14 days to enroll to receive money or the payment will be cancelled. Dollar and frequency limits apply.

Ratings and reviews

Slow to update. Weekends are even slower or will update on Monday after noon. Mobile deposit works after a few tries. It crashes or displays wrong account amounts. I've been locked out due to the app suddenly not recognizing my phone as a trusted device. I've been locked out due to the app recognizing my personal account as a commercial account and wanted a certain numeric code given to me by a different app. My mortgage has me locked with this sucky bank

My payments literally disappear, one minute its there the next its gone. I have to double check my Venmo & Zelle transactions constantly just to confirm the money was sent. I had issues connecting accounts that use Plaid to confirm income & my god what a headache! Not sure what the positive reviews for customer service are about, when I had issues, I reached out twice through the messaging option. First time, short & not helpful reply. Reached out again, nothing. Chat is just as bad.

I'm experiencing several issues with the app on my new phone. Despite having a new device, the app doesn't filter names or other details properly. For example, when I try to search for a name like "McDonald's," the search fails. I'm running Android version 25.9.0. The card lock feature should be quicker to access. The display of the name and purchase type next to each transaction is useful, but I need the filter and search options to work correctly so I can quickly find specific transactions.

What’s new

Improvements and general bug fixes.