Columbia Mobile Banking

Columbia Banking System, Inc.

About this app

Columbia Bank's Mobile Banking app connects you to your personal or business checking, savings, and mortgage accounts. Access all the features of online banking, plus tools specific to the app such as mobile check deposit and Touch ID or Face ID login.

Key features include:

• Securely send and receive money with Zelle® using a mobile number or email address¹
• Check account balances and search transactions
• Pay bills and deposit checks
• Set up balance and activity alerts
• Find your nearest Columbia branch or ATM

Are you a Columbia Commercial Online Banking user? Search for the companion app - Columbia Commercial Mobile Banking.

Have questions or feedback?

Contact us at 1-866-486-7782 or [e-mail].

Your mobile carrier's message and data rates may apply.

¹Email and mobile payments require enrollment and must be made from a Columbia Bank consumer checking account to a domestic bank account. Recipients have 14 days to enroll to receive money or the payment will be cancelled. Dollar and frequency limits apply.

Ratings and reviews

I'm experiencing several issues with the app on my new phone. Despite having a new device, the app doesn't filter names or other details properly. For example, when I try to search for a name like "McDonald's," the search fails. I'm running Android version 25.9.0. The card lock feature should be quicker to access. The display of the name and purchase type next to each transaction is useful, but I need the filter and search options to work correctly so I can quickly find specific transactions.

It's mostly good. But since the name switch back to Columbia Bank, the account detail loads really slow once I click on a specific account after logging on. It used to load in about 5 seconds, but now it's closer to 30 seconds, on both my phone and computer. Sometimes it doesn't finish loading at all, and I sit there waiting for the line on the bottom to go across. Fix that, and it's a good app.

I have had almost constant issues with trying to login through the app for the last several days. It just freezes on the Loading screen. I had experienced minimal issues with this app prior to the update with the name change. Since the update though; I've had frequent issues with the app freezing, or lagging. It's become so frustrating that I'm contemplating just transferring to a different financial institution entirely.

What’s new

Columbia Bank (formerly Umpqua Bank) has updated our mobile app to reflect our new name. Account access and online features remain the same.