
Devan Klausegger
I just recently switched from being Umpqua and while there were a few hiccups nothing drastic. The app is easy to use once set up and allows me to log into both my personal and business accounts not sure if everyone will be able to do that but it's very convenient. I'm able to view all my key info and am able to filter transactions based on multiple different types which is very helpful for tracking numbers. The ledger and available balance gets switched at times temporary but it's obvious.
2 people found this review helpful
Columbia Banking System, Inc.
October 10, 2025
Thank you for your 5 star review.

Janel Sturzen
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Tired of the stupid app that won't do anything and yet I can't log in on the web without clicking the app! Once you get this, there's no way to ever go back! I'm over here downloading it again so I can sign into my account. I hate the account, but it's joint with someone who doesn't like to change accounts. Edit. The only alerts I can sign up for contain no useful info, only force me to go log in on THIS APP???
1 person found this review helpful
Columbia Banking System, Inc.
November 5, 2025
Hello, we’re very sorry to hear that you had a poor experience. We take this account of your experience seriously. Please feel free to call us at 866-486-7782. If there’s anything else that we can help with, please don’t hesitate to reach out at https://www.columbiabank.com/contact-us

Andrew K
The app takes a good minute to load and bring up the details of transactions when pressing on your account. I tried to reinstall to see if that helped, and not only did it not help, it took an eternity to get everything properly linked back to my account without asking me a billion different questions/security codes etc.
2 people found this review helpful
Columbia Banking System, Inc.
October 31, 2025
Hello, we’re very sorry to hear that you had a poor experience. We take your feedback seriously. Please feel free to call us at 866-486-7782. If there’s anything else that we can help with, please don’t hesitate to reach out at https://www.columbiabank.com/contact-us