United Airlines

362K reviews
Content rating
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About this app

Say hello to our redesigned United app.

With our ever-changing environment and the need more than ever to empower our customers with more ability to self-serve and stay informed, we’ve worked to enhance our United app to deliver information more consistently, timelier and easier than before for all users – all while keeping many of the same features you know and love.

The app is your all-in-one travel partner
- Our redesigned app will now deliver information you need more consistently than ever before with improved navigation for a more seamless experience. The design updates also serve as a complement to our enhanced accessibility support for screen readers.
- During your trip, our app home screen gives you quick access to important details by opening to the most useful and relevant information, for all users whether you’re signed in or not. When it’s time to travel, check in for your flights on the home screen and view real-time updates. See what amenities are on your flights and your position on the upgrade and standby lists. While at the airport, explore interactive airport maps to find a United Club location near you and stay up to date on your flight status through our push notifications delivered directly to your inbox.
Manage your MileagePlus® account
- Enroll in MileagePlus and check out our newly envisioned “My account” experience. You can also earn miles with MileagePlus programs and use these miles to book award travel on the app, too.
Search for flights and book travel
- Look for flights across our global network. When you find one that’s right, book it on the app using money, award miles or even your electronic travel certificates.
Easily manage your reservations on the app
- View and change your seat assignments, or enhance your trips by adding Economy Plus® seating, Premier Access®, United Club℠ passes, travel bundles and more. You can also change, cancel or rebook your flights right on the app, all through the “My trips” section.
Continue using the app in the air
- With United Private Screening on select flights, watch TV shows and movies on your own device. Plus, track the status of your checked bags and see which gate you’ll arrive to once you land.
Have questions?
- Message our contact center directly through the Contact Us section in the app.
Updated on
Dec 1, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted
362K reviews
Erik Landsness
December 1, 2022
This app would be rad if it ever worked. Constant crashes and white screens prevent you from doing anything useful. One really cool feature I uncovered is most times you try to change a reservation using the app, it messes up your reservation, allowing you to spend more fun time in the airport trying to get it fixed instead of being able to get home. This is awesome after a long week of work... Garage
4 people found this review helpful
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November 25, 2022
I cannot change any of my flights within the United app. Every time I click on "change flight" it brings me to a blank white screen. I've tried a dozen times with different stipulations (e.g., Wi-Fi vs 5G data) but it's always the same result. Please fix this. Additionally, I am unable to book a flight with travel credit I have from changing a previous flight. Just says the 'code I've inputted is invalid/not connected to any previous flight.' UGH.
10 people found this review helpful
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Ellen McCloud
November 24, 2022
Pointless... I don't want my husband's boarding pass in my app and when I swipe to get my pass, your stupid app switches back to his pass. If I try to pin my boarding pass, it pins his instead. He is grown and has his own phone. I don't want his pass on my app. Did you hear that? I also need airport maps easy to find and use. AA does this perfectly, you do not. Your app forces endless menu choices where you are not sure where these menus will lead to.
12 people found this review helpful
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What's new

In this release, we are launching Terminal Guide, which includes personalized wayfinding instructions for how to best navigate through the airport if you're departing from one of our hubs. We'll let you know the best door to enter the airport depending on how you arrive, where to go to drop off your bag, the best security checkpoint and directions to your gate.

Traveling in a group but not sure what the security checkpoint is for everyone? We'll tell you that, too.