US Mobile

US Mobile Inc

About this app

US Mobile is America’s #1 Super Carrier, offering you the flexibility to use and switch between all three major US networks anytime. Welcome to a new era in wireless.
Our app is your all-in-one dashboard for activation, management, and more. Whether you need a plan for yourself or your entire family, we’ve got you covered with plans that cover every need. Plus, enjoy a FREE 30-day trial to experience it all across all of our networks!

Activate Your Line:
Instantly activate with eSIM on all our plans
Order and activate our Starter Kit on any network
Keep your current number or get a new one
Add international data for travel
Manage Your Line:
Transfer your line to another device or network
Monitor your usage and balance in real-time
Top up talk, text, and data as needed
Set up autopay and easily switch plans
Manage Your Account:
Access to 24/7 human support, 365 days a year
Add other users to your account to manage lines
Secure your account including two-factor authentication
Refer friends and family to earn rewards

Follow Us:
https://twitter.com/usmobile
https://www.instagram.com/usmobile
https://www.usmobile.com/blog

Ratings and reviews

I used this carrier under a monthly plan. Without my knowledge, their autopay system then billed me for an annual plan. I never permitted them to switch me from monthly to annual. Did I miss some fine print? I tried to watch for that, but clearly missed something somewhere. This company puts up a veneer of helpfulness and attempts to appear transparent. But trying to figure out how to get a consistent signal and enough data will end up costing you more than one of the big carriers.

I am reviewing the app a little higher now, but still any link from emails goes to the home page of the app and not where the link is for. To get some referral awards, I was guided over the phone 2 times and still can't figure out what I did to accept the terms and conditions to get the gift cards... A 5 - 10 minutes YouTube video clip on how to use the app and find the different things should help a lot.

kinda lame. decent service when it works however I often have "5g" and texts don't send, videos take a while to load if they even load. I believe the overall experience has gone downhill over the past few years. I will say the customer service is usually on point but then again the customer service chat function only works sometimes. I used to think it was a phone problem but I've used this service with new iPhone, Samsung and Motorola phones. I've been a customer for over 3 years for the price.

What’s new

We're always working to improve your US Mobile app experience. New in this version:

• Added easier ways to clean up expired/cancelled tiles from the dashboard
• Improved usage metrics interface for wearable devices
• Improved passkey user experience with naming, editing, and updated interface
• Various performance upgrades and minor bug fixes

Turn on automatic updates to stay up to date.