Velocity Frequent Flyer

3.5
1.03K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Velocity Frequent Flyer, the loyalty program of Virgin Australia

The Velocity Frequent Flyer App is an easy way to keep on top of all your Velocity activity! Check your account activity on the go and discover ways to boost your earnings. Discover where your Points can take you and track your progress towards your destinations.

Track your progress
Track your activity and see your latest transactions come in. Keep tabs on your Status Credits and see what’s required to maintain or upgrade your membership level.

Check your bonus offers
Don’t miss out on special offers from hundreds of Velocity’s partners. Discover all the ways you can earn to get the most out of the program, including shopping through the App.

Keep up to date
Receive notifications about your Points and Status Credits activity, changes to your Status, great offers and ways to earn.

My Velocity Card
Interact with the improved My Velocity Card from the app. You can use it to access Virgin Australia lounges if you hold lounge membership.

Explore where you can go
See where in the world your Points could take you. Pick your favourite destinations and track your progress towards a Reward Seat*.

Earn Points for flying
Add your Velocity number to your flight bookings to earn Points, Status Credits and Eligible Sectors.


*Reward Seats are subject to availability; fees taxes and charges apply.
Updated on
Mar 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity, and App info and performance
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.5
1.03K reviews
Marina Osborne
April 5, 2024
I used to be able to 'view trip' for upcoming flights. Now I get a black screen and a frozen (android) phone. Why??? Thanks for your reply. You haven't fixed it. I'm still having the same issue. Also, I do have the Virgin Australia app - have used it but now it doesn't open at all.
1 person found this review helpful
Did you find this helpful?
Velocity Frequent Flyer
April 5, 2024
Hi Marina, we've fixed this now for you! The Velocity App is designed to be paired with the Virgin Australia app for a seamless experience when managing and viewing your trips. Please have both for a truly optimal experience! Thanks!
Sally Cheong
April 6, 2024
Since the recent update my activated offers (Eg 7/11 offers) have gone missing, constantly getting error messages. Can't load stores nor brand...TERRIBLE...PLEASE FIX IT!!! UPDATE (6/4/24): reinstalled app and all is good now Able to see my activated offers and brands.
Did you find this helpful?
Velocity Frequent Flyer
April 5, 2024
Hi Sally, thanks for your feedback. We'd love to get to the bottom of this for you and if you'd like to help others who might be experiencing the same, please email digital@velocityfrequentflyer.com with screenshots of what you're seeing and we'll get to the bottom of it! Thanks!
Jenny Kelly
March 7, 2024
Horrendous. This app is a piece of rubbish. Just sent two hours of my life trying to book two flights. Just gave up in the end. Blank screens, thrown out of the booking and going back to have restart the whole booking again and again. Nice way to annoy at customers and very bad for business.
4 people found this review helpful
Did you find this helpful?
Velocity Frequent Flyer
April 5, 2024
Hi Jenny, are you using the Velocity or Virgin Australia app? The Velocity App is designed to be paired with the Virgin Australia app for a seamless experience when managing and booking flights. Please have both for a truly optimal experience! Thanks!

What's new

- Explore destinations you can redeem on Virgin Australia’s network with our enhanced 3D globe! Pin your future trips on our dynamic globe via the Explore tab, featuring moving clouds and a starlit sky that mimics the Earth's tilt. Immerse yourself in these captivating details—more improvements are on the horizon!
- Plus, we've squashed some pesky bugs and enhanced stability across platforms, ensuring a smoother, more reliable app experience. Happy exploring!