Mashreq UAE - Digital Banking

4.7
94.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Secure and convenient digital banking with Mashreq UAE – Smarter banking in your pocket!

Experience the UAE’s top-rated banking app, trusted across the nation. From seamless everyday banking to exclusive lifestyle perks and intelligent savings, discover a world of powerful financial tools at your fingertips with the award-winning, globally recognised mobile banking app.

Open your account instantly
Open your Mashreq Account in minutes - no paperwork, no waiting. Just a few taps and you're ready to bank.

Get more value with NEO PLUS
• Transfer salary of AED 10,000+ or maintain balance of at least AED 50,000 to become eligible for exclusive NEO PLUS Benefits
• NEO PLUS Saver Account: Get market-leading rates on savings — 6.25% p.a. if you transfer salary to Mashreq NEO Account OR 5% p.a. if you maintain AED 50,000+ in NEO PLUS Saver Account – Shariah compliant Islamic product available as well
• Fee-free everyday banking: Enjoy free ATM withdrawals worldwide, local & international money transfers, and cheque books
• Savings when you book a Home Loan: Get 100% cashback on property evaluation fee

Exclusive benefits with Mashreq NEO
• Earn up to AED 5,000 bonus when you transfer your salary, refer friends and transact with Mashreq NEO or Mashreq Al Islami.
• Instant digital bank account opening: Open a Mashreq NEO Account or Mashreq Al Islami Account in minutes. No paperwork is required.
• Exclusive shopping and dining offers: Enjoy fantastic discounts at your favourite outlets.
• International money transfers: Send money to any country effortlessly.

Start investing from just USD 1
• Explore digital wealth options — US Stocks, Thematic Investments, Mutual Funds, and more:
• Real-time tracking
• Earn interest/profit on deposits
• Buy Mashreq Millionaire Certificates in-app

All-in-one banking dashboard
• Apply for credit cards, loans, or finance in minutes
• Manage card controls, limits, PIN and spending preferences
• Request cheque books, manage e-statements and update details easily
• Add cards to Apple Pay, Google Pay & Samsung Wallet

Effortless transfers & payments
• Make local and international transfers with just a few taps
• Transfer funds using mobile number and email ID via Aani instant payments
• Pay your utility bills and recharge your mobile credit effortlessly
• Cardless cash option to withdraw cash from Mashreq ATMs

Dedicated customer support
Find answers fast with 24/7 Customer Care, helpful videos, and our always-on Mashreq Virtual Assistant.

Services Hub
• All your essentials. One smart space.
• Access over 40 services - from cardless cash withdrawals and e-statements to letter requests and more - all within one convenient location. 

T&Cs apply

Why Mashreq UAE Mobile Banking App?

Discover the smarter way to bank.  Whether you're saving, spending, investing or travelling, Mashreq UAE Mobile Banking App empowers you to do it all - securely and effortlessly.

Don't miss out! Download Mashreq UAE App today and take control of your financial journey.

Mashreq Group HQ Building
Plot No 3450782
Umniyati Street (off Al Asayel Street)
Burj Khalifa Community
Dubai, UAE
Updated on
Nov 26, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
93.4K reviews
faisal khan
October 16, 2025
It's really frustrating to keep holding the customer care number and finally your prepaid balance get zero and line disconnects without speaking to an agent. If we use app there is no option relevant to my search and all replies are from bots. I am account holder since 2008 but really frustrated with banks customer service now adays. Everyone activated Ai which never helps !! kindly give me some toll free number or call back
33 people found this review helpful
Did you find this helpful?
Mashreq
October 16, 2025
Dear Faisal, We’re sorry to hear about the issue you’ve encountered and regret the inconvenience. For further assistance, please connect with our 24/7 Support team via the Mashreq App’s Chatbot or Contact Us page: https://www.mashreq.com/en/uae/customer-care/complaints/. Regards, Mashreq
Darrellad Ponteres
September 20, 2025
worst as in. i received my interest amount in the end of month then i made a withdrawal and now mashreq is telling me they calculated my earnings and getting negative value for the next month lol i never experience this in my previous bank.super crazy. i think i need to find another bank. its my 2nd month and super crazy experience with mashreq. u need to calculate the earning in daily so if the balance maintained amount is less then it will not affect the computation for the whole month!
21 people found this review helpful
Did you find this helpful?
Mashreq
September 20, 2025
Dear Darrellad, We’re sorry to hear about the issue you’ve encountered and regret the inconvenience. For further assistance, please connect with our 24/7 Support team via the Mashreq App’s Chatbot or Contact Us page: https://www.mashreq.com/en/uae/customer-care/complaints/. Regards, Mashreq
MUSTAFA - MIKE
November 22, 2025
THE APP. IS GOOD BUT THE CUSTOMER CARE IS REALLY BAD. LONG WAITING PERIOD UNTIL GET IN TOUCH. I HAVE A BAD EXPERIENCE IN ONE MAIN ISSUE WHICH IS THE "CASH DEPOSIT LIMIT". THE LIMIT IS VERY LOW, AND AFTER REACHING THE LIMIT I WAS NOT ABLE TO DEPOSIT CASH UNTIL COMPLETING ONE YEAR FROM ACCOUNT OPENING DATE. THIS IS HORRIBLE. I WAS OBLIGED TO OPEN AN ACCOUNT WITH ANOTHER BANK. I DON'T ADVICE PEOPLE WHO HAS MANY CASH TO DEPOSIT TO USE THIS BANK ACCOUNT. I ALREADY SENT AN E-MAIL FOR THIS ISSUE.
7 people found this review helpful
Did you find this helpful?
Mashreq
November 22, 2025
Dear Mike , We are sorry to hear about your experience. For further assistance, please connect with our 24/7 Support team via the Mashreq App’s Chatbot. Alternatively, you may reach out through our Mashreq Online Contact Us page under Mobile and Online Banking: https://www.mashreq.com/en/uae/customer-care/complaints/. Regards, Mashreq

What’s new

Bug fixes and minor enhancements.