Visa Benefits

4.8
10.8K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Your Visa cards offer a great selection of benefits to enjoy wherever you are.

This mobile App only works with Visa cards from 40 countries in Latin America and the Caribbean (LAC). Unfortunately, Visa cards from U.S. banks or Europe are not supported at this time.

Explore all benefits offered by Visa depending on your Consumer Visa card in one place: Visa Benefits app*.

Virtual Medical Consultations During Travel:
This app offers teleconsultations during international travel, allowing you to consult licensed doctors for simple issues like colds and allergies without leaving your hotel. Enjoy the convenience of having a doctor at your fingertips, avoiding unnecessary hospital visits, and receive medical care anywhere in the world via your smartphone.

You will find from purchase and travel to concierge and subscription benefits. You may generate your "Travel Certificate" and activate your "Travel Kit" to have a great travel experience. Also, you may talk to a doctor via videoconference while traveling overseas and redeem your benefits.
“Visa everywhere you want to be”.

*Visa Benefits App is subject to terms and conditions that must be accepted prior to enroll in the App. The benefits may vary from time to time and may be different depending on a set of factors, including, jurisdictions and segment of cards. Banks may have additional benefits that are not included in this app.
Updated on
Dec 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
10.8K reviews
John Doe
November 7, 2025
Can't login. Sent an email to support one week ago and didn't get any answer.
Did you find this helpful?
Visa Inc
December 1, 2025
Hi John Doe. We’re really sorry for what happened and appreciate you letting us know. Please email us at visabenefitsmobile@axa-assistance.us so we can assist you as soon as possible.
RANDOLF JANZEN
July 9, 2024
Works perfect on the desktop site ,but on the mobile app I couldn't complete registration. The app keeps showing an error at the end of registration. Not working 😒
2 people found this review helpful
Did you find this helpful?
Visa Inc
July 9, 2024
Hi Randolf Janzen, thank you for your comments. We will contact you to offer assistance in using the application.
Lexa CP
September 13, 2024
My bank's customer service is not aware of AXA services, I had to be on the phone for over 2 hours to reach the correct line/company. Also, I wasn't able to change my password on my own, which was a hassle.
1 person found this review helpful
Did you find this helpful?
Visa Inc
September 25, 2024
Hola Lexa CP. Lamentamos el inconveniente que experimentaste y te agradecemos por compartir tu experiencia. Por favor, contáctanos en visabenefitsmobile@axa-assistance.us para asistirte lo antes posible. Estamos aquí para ayudarte.

What’s new

This mobile app supports Visa cards from 40 countries across Latin America and the Caribbean (LAC). Cards issued by U.S. or European banks are not supported at this time. We regularly update the app to improve your experience. In this release, we’ve upgraded the Expo SDK and strengthened security measures for enhanced performance and protection.