myVW

Volkswagen of America, Inc.

About this app

Welcome to myVW, a drive-changing app with connected services from VW Car-Net®.¹ Enjoy a connected drive with Remote Access and more, whether you're right next to your vehicle or miles away.

Features:
• Remote start your engine (if vehicle is equipped)³
• Remote lock or unlock your doors²
• Remote honk and flash²
• Last parked location⁴
• Find and select a preferred Volkswagen dealer
• Schedule service
• View previous service history⁵
• Recommended maintenance schedules
• Keep tabs on your car when someone else is driving with vehicle alerts through the Family Guardian Features, including speeds alerts, curfew alerts, valet alerts and boundary alerts.³

Electric Vehicle owners will be able to:
• View battery status
• Start and stop battery charging
• Manage charge and battery settings
• Remotely access climate control

Trial or paid subscription required. myVW services require vehicle cellular connectivity and availability of vehicle GPS signal; certain services may collect location information. Always pay careful attention to the road, and do not drive while distracted.

myVW is available on most model year 2020 vehicles and newer.

• Additional Information: https://www.vw.com/en/myVW
• Privacy Statement: https://www.vw.com/en/privacy.html
• Do Not Sell My Personal Information: https://privacyportal.volkswagengroupofamerica.com/donotsell
• myVW Terms of Service: https://www.vw.com/en/terms.html#myvw
• Car-Net Terms of Service: https://b-h-s.spr.us00.p.con-veh.net/securecontent/tos/primaryProgTOS.html

¹Available on most MY20 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. VW Car-Net requires a VW ID and myVW account, cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. Certain Car-Net services, such as Roadside Call Assist, connect out to 3rd party providers that may require additional payment. Standard text and data rates may apply for app and web features. See Terms of Service, Privacy Statement, and other important information at www.vw.com/carnet.
²Standard text and data rates may apply. See Owner's Manual for further details and important warnings about locking and unlocking your vehicle remotely.
³Requires myVW mobile app and compatible factory-installed or dealer-installed remote start feature. See Owner's Manual for further details and important warnings about the keyless ignition feature. Do not leave vehicle unattended with the engine running, particularly in enclosed spaces, and consult local laws for any limitations on use. Standard text and data rates may apply.
⁴Standard text and data rates may apply. Do not use feature to locate stolen vehicle.
⁵Service history is available as long as work was performed since January 2014 at a participating Volkswagen dealership.

Ratings and reviews

This app is better than nothing, but overall, I hate it. it's slow. There are so many steps to remotely start my car, two of which I can use biometrics to authorize, while another requires me to type a pin. When I type that pin, the submit button moves as the input screen collapses, which is just annoying. I appreciate the safety aspect of all of the steps, but can it be simplified? It seems this app is outsourced and that VW hasn't used it themselves.

The app is good and the refresh time doesn't take too long. Only thing that bugs me is the constant notifications. I park my car and get out and I get a notification when a car door opens. It's not ideal. It forced me to turn that specific notification off. I'd like it to be a bit smarter, if I leave my car unlocked by accident after I park and leave the car, that would be great. Oh and I don't need a notification to pop up in the notification panel when it refreshes. Especially when I'm in app.

The MyVw app is useless. It continually says my doors are unlocked or my windows are open when they are not. It is also often inaccurrately identifying the miles available and the fob remote often does not function. It was much better before the 3.1 update. Is that just a coincidence? Come on VW, you've had nearly two years to resolve so many of these issues that remain. Make it happen!

What's new

We continuously work to improve app performance and customer experience. This version contains bug fixes and performance improvements.