
Hollie M. Stump
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Applied for card because of the discount on my phone bill and the 4% cash back on gas, groc, and dining. But this app is AWFUL! They need to take a lesson from ANY other credit card issuer on how to build a user friendly app. Difficult to navigate, transactions do not clearly show the rewards applied, rewards are shown by month instead of stmt period, and that ridiculous Synchrony logo seems to be very happily giving all of us the finger!
1 person found this review helpful
Verizon Consumer Group
September 2, 2026
Hollie, Please email us your contact number in order for us to look into this further at verizonvisacard@verizonwireless.com and we would be happy to assist with troubleshooting your issue. Thank you. Your Verizon Visa Card Team

Vonnie Nakaerts
Necessary but flawed. If you use it to keep track of your "real-time" balance and payments, you're going to get lost. There's a lot of kag between pending charges and your balance. Also there's little bugs throughout the app. For example, when you make a payment it will disappear frim your activity section after the first day, then you'll see it 3 days later as processed. If you schedule a payment, it will disappear all together.
4 people found this review helpful

Mike Boyer
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No security log in. When you open the app your information shows right away, no fingerprint, no security code. Also reports wrong balance. My very first balance I paid in full, and now I have a $76 credit. This isn't how credit card apps should work, I use 3 others that offer secure log in and log out. I like the perks of the card, but this app does not make me feel like my information is being protected properly. Also, I don't recall seeing the points were ONLY for Verizon bucks..that sucks.
14 people found this review helpful
Verizon Consumer Group
April 12, 2021
Please email us at VerizonCloud@vzw.com with "21V0073' in the subject line, and we can begin to address these issues.