
Adeline Toulouse
App is impossible to use. Promo code applies automatically. Gives you one total amount. Click check out. Gives you a different total amount. Recheck bag and fumble around. Click check out again. No more stock! Physical store no stock. Online store no stock also. Might as well close shop. Haven't shopped in watsons in a long time. If it wasn't that I got fed up with shopee and thought of returning to watsons, wouldn't have known that watsons has gone from bad to worse
1 person found this review helpful
Watsons Malaysia
March 21, 2024
We regret to note this. Please contact us at hello@watsons.com.my with your contact details so that we can address your concern.

Zu Ismail
I’ve always spent hours at Watsons stores for my 'retail therapy,' but using the Watsons app for the first time was a game-changer! It felt so relaxing to browse freely without any rush. It truly saves me so much time since I can shop anywhere, anytime. The convenience is unbeatable, and I’m officially hooked. Watsons really are the best!
2 people found this review helpful
Watsons Malaysia
February 26, 2026
Thank you for the rating and happy shopping :)

adrianna
Shopping for health and beauty products has never been simpler! I love that everything I need is available online, so there’s no need to step into a store. The app is very easy to use, with clear categories and a fast search function. There are always great promotions and exclusive deals, making every purchase feel extra rewarding. On top of that, you can earn and redeem points, which saves both time and money.
4 people found this review helpful
Watsons Malaysia
March 3, 2026
Thank you for the rating and happy shopping :)