I love how easy it is to pay for purchases using the app on my phone. However, there are 3 things that need improvement. They are: #1) the purchase isn't reflected on your balance unless you click out of the gift card section and then back in.; #2) you can add your gift cards to the app, but there's a limit on how many; and #3) you cannot combine your gift cards. Fix those items and I'll gladly give a 5-star rating
Most places that do mobile/online ordering give you several options of payment (debit/credit, cash, gift card). Not Wawa. Wawa forces you to buy a gift card in order to place a simple mobile order. I downloaded the app hoping the mobile ordering would be more convenient than going to the store and having to wait for the order. Nope. You either have to go to a wawa and purchase a gift card there (totally eliminating the "convenience") to then use on the mobile app, or you have to enter your credit/debit card info to buy a gift card on the app itself... At that point why not just allow payment for the order through credit/debit?? Makes absolute zero sense. Totally stupid. Step your game up, Wawa.
Waste of time and effort. I had to purchase a gift card and after doing that and placing my order I find out they wring even start your order until you're in store. What's the point of mobile ordering?? Wish I would have known that before loading money on the digital card. Once that Money is gone I'm deleting the app. What a waste!
Completely pointless for mobile ordering, they have your GPS location monitoring yet don't start making your food until you pay so you pretty much stand there the entire time while your food is being made anyway. What is the point of having mobile ordering if you can just go to the store and order on the screen and wait the same amount of time then would if you ordered online. The whole point of online mobile ordering is to get your food faster and have it ready when you get there.
Why does the app always ask me to turn on location services every single time I use it but the location services feature is already on??? So I can't search for locations because it asks me to turn on the service which is already on and I can't place an order ahead of time because it says location services isn't on when it is. This has been an issue for over 5 months. What can't you fix this?
Wawa online website and app are complete trash. They claim to have updated the app in January of 2018 with bug fixes but in my experience with the app nothing has changed. You're a large enough company hire some decent programmers. Stop being so cheap!
In this release, we’ve completed various bug fixes.
Easy ordering with our donut menu! Pay & get local offers @ the nearest DD store
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