Western Union Digital Banking

Western Union Android Apps

About this app

Send money to over 200 countries and get 3 fee-free international money transfers**** when sending money back home to your loved ones. Enjoy a high interest rate on your savings with Western Union.

On the Western Union digital banking app, you can open a free bank account to manage international finances and benefit from a secure money transfer service when sending money to other Western Union Digital Banking account holders.

International Western Union money transfer service:
- Transfers to other Western Union Digital Banking accounts in real time, free of charge.
- Send money to over 200 countries and territories with flexible payment methods.
- Transfer money directly from your account to any bank account, a mobile wallet or for cash pickup at hundreds of thousands of agent locations around the world.

Digital Banking Benefits:
- Free Visa Platinum debit card.
- Appealing interest rates for free interest-bearing savings account.
- Premium account holders can have up to 5 additional currencies.
- Free Bank Account.
- Instantly send money to other Digital Banking users.
- Top up your account with bank transfer, card or cash at Western Union agent location.
- Payment of bills by direct debit.
- Set savings goals in-app.
- Digital banking brough to you by Western Union, reliable and convenient money transfer experts for over 170 years.
- 24/7 customer support for emergencies or reporting lost or stolen cards.
- Secure biometric login with fingerprint or Face ID.

Terms and Conditions apply:

1. Exchange fees apply.
2. Free physical Visa Platinum debit card after opening an account. Limited to standard shipping only. Limited time offer valid until 30.09.2023
3. FX gains apply. With each promo code you receive 100% off your next money transfer from the Western Union Digital Banking app to any destination. Excludes all other services, including domestic money transfers. Each promo code is limited to one (1) promo code per transfer. Each promo code may only be used once. No cash redemption value. Cannot be combined with any other offer. Consumer must pay any applicable taxes on undiscounted transfer fees. Void where prohibited. Void if transferred, sold, altered, photocopied, or bartered. The promotional offer is valid for German customers only. Expires: September 30, 2023.
4. Promotion terms are subject to change. Western Union reserves the right to change the promotion terms and conditions here of at any time.
5. Western Union Digital Banking is offered by Western Union International Bank GmbH. Western Union International Bank is licensed by the Austrian Financial Market Authority.

Ratings and reviews

The app calls an agent in initial setup. My camera is static. They tell me to refresh. Nothing changes. They tell me to use a different browser. I try and it improves. Then got to the point where they activate my front camera and everything freezes again. Not user friendly and bad experience. On top of this my password is different on computer and I cant sign in. Resetting the password doesnt send anything to my email. Makes me feel like my personal information is not even safe with them.

Not even worth for even one rating... Unable to send money using bank transfer. Almost two days I am struggling with their application to transfer money. Never experienced such a buggy digital banking application. And no positive response from their customer support team even after waiting for 2 days.

The biometric login fail to be useful to login. Once you put fingerprint or face, it does not open de app home, it just redirect you to the manual login. It is also very slow overall

What's new

Technical improvements
Improved User experience