Western Union Digital Banking

4.25K reviews
Content rating
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About this app

Send money to over 200 countries and get 3 fee-free international money transfers**** when sending money back home to your loved ones. Enjoy a high interest rate on your savings with Western Union.

On the Western Union digital banking app, you can open a free bank account to manage international finances and benefit from a secure money transfer service when sending money to other Western Union Digital Banking account holders.

International Western Union money transfer service:
- Transfers to other Western Union Digital Banking accounts in real time, free of charge.
- Send money to over 200 countries and territories with flexible payment methods.
- Transfer money directly from your account to any bank account, a mobile wallet or for cash pickup at hundreds of thousands of agent locations around the world.

Digital Banking Benefits:
- Free Visa Platinum debit card.
- Appealing interest rates for free interest-bearing savings account.
- Premium account holders can have up to 5 additional currencies.
- Free Bank Account.
- Instantly send money to other Digital Banking users.
- Top up your account with bank transfer, card or cash at Western Union agent location.
- Payment of bills by direct debit.
- Set savings goals in-app.
- Digital banking brough to you by Western Union, reliable and convenient money transfer experts for over 170 years.
- 24/7 customer support for emergencies or reporting lost or stolen cards.
- Secure biometric login with fingerprint or Face ID.

Terms and Conditions apply:

1. Exchange fees apply.
2. Free physical Visa Platinum debit card after opening an account. Limited to standard shipping only. Limited time offer valid until 30.09.2023
3. FX gains apply. With each promo code you receive 100% off your next money transfer from the Western Union Digital Banking app to any destination. Excludes all other services, including domestic money transfers. Each promo code is limited to one (1) promo code per transfer. Each promo code may only be used once. No cash redemption value. Cannot be combined with any other offer. Consumer must pay any applicable taxes on undiscounted transfer fees. Void where prohibited. Void if transferred, sold, altered, photocopied, or bartered. The promotional offer is valid for German customers only. Expires: September 30, 2023.
4. Promotion terms are subject to change. Western Union reserves the right to change the promotion terms and conditions here of at any time.
5. Western Union Digital Banking is offered by Western Union International Bank GmbH. Western Union International Bank is licensed by the Austrian Financial Market Authority.
Updated on
Aug 14, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.18K reviews
Bi-Scopic Vision
August 28, 2023
The app calls an agent in initial setup. My camera is static. They tell me to refresh. Nothing changes. They tell me to use a different browser. I try and it improves. Then got to the point where they activate my front camera and everything freezes again. Not user friendly and bad experience. On top of this my password is different on computer and I cant sign in. Resetting the password doesnt send anything to my email. Makes me feel like my personal information is not even safe with them.
5 people found this review helpful
Western Union Android Apps
August 30, 2023
Bi-Scopic Vision, we are deeply sorry for the inconvenience caused. We would like the opportunity to properly review your case and offer the best solution. Please contact our customer care through the app, or by calling us at: +496990235063 - Germany +40317829797 - Romania +39 0685960176 – Italy +48221520541 - Poland
karthikraja asokan
September 6, 2023
Not even worth for even one rating... Unable to send money using bank transfer. Almost two days I am struggling with their application to transfer money. Never experienced such a buggy digital banking application. And no positive response from their customer support team even after waiting for 2 days.
3 people found this review helpful
Western Union Android Apps
September 8, 2023
Hi Karthikraja, our deepest apologies for the inconveniences caused. Your feedback is greatly appreciated to keep improving our service. We would like you to have the best experience with our app, therefore, a representative will reach out to you directly in order to address this incident as soon as possible. Thank you for your patience.
Ignacio Vega-Vásquez
September 2, 2023
The biometric login fail to be useful to login. Once you put fingerprint or face, it does not open de app home, it just redirect you to the manual login. It is also very slow overall
3 people found this review helpful
Western Union Android Apps
September 4, 2023
We are sorry to know you are experiencing this issue; thank you for reporting this incident, as your feedback is greatly appreciated to keep improving our service. Apologies for the inconveniences.

What's new

Technical improvements
Improved User experience