Western Union Digital Banking

4.0
9.22K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
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About this app

Get a free Western Union Digital Banking standard account, with local convenience and global reach:

- Free German current account, opened quickly and easily
- Free Interest-bearing savings account – to make your money earn you more.
- Free Visa Platinum Debit card*.

Feel right at home with app and customer support available in English, German, Romanian, Polish, and Italian, as well as a simple registration process with no credit score check (Schufa) required.

Bring your worlds closer with the convenience of our world-class money transfer service, right in the same app:
- Send money without transfer free** to other Digital Banking users.
- Add money in cash at Western Union agent locations.
- Send money to bank accounts, mobile wallets, or for cash pick up to 200+ countries and territories.
- Receive money transfers directly to your app and save yourself a trip to a Western Union agent location.

Western Union Digital Banking is your financial companion, offering you meaningful ways to manage, save, spend or send money. Brought to you by Western Union, reliable and convenient money transfer experts for over 170 years.

Need more? Upgrade to Digital Banking Premium and get these benefits:
- Up to 5 additional multicurrency accounts, making it easier to send money or receive money internationally.
- Up to 3 monthly Western Union money transfer service transactions with no transfer fees**.
- Up to 3 free** monthly cash top-ups at Western Union agent locations.
- Free physical debit card replacement.
- Goal accounts that make it easier to track your savings progress.


*Free physical Visa Platinum debit card after opening an account. Limited to standard shipping only. Limited time offer valid until December 31st, 2025.
**There is a limit on the number of transfer fee free transactions and monthly cash top ups. Check our price list for details. Western Union makes money from currency exchange.

Western Union Digital Banking is offered by Western Union International Bank GmbH, licensed by the Austrian Financial Market Authority.
Updated on
Feb 10, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
9.1K reviews
Danyas Franken
March 14, 2026
Absolutely abysmal app and website reliability. The website has a 10 second delay on every action you do, and after doing the whole rigmarole of registering for the services, the app won't allow you log on afterwards. Please don't waste your time using this app or the website
2 people found this review helpful
Western Union Apps
March 17, 2026
Hello Danyas, we are very sorry to know about your experience. Please report these issues by giving us a call with more details: +496990235063 for Germany; +40317829797 for Romania; +39 0685960176 for Italy; +48221520541 for Poland. We will be happy to help.
Nour
March 17, 2026
worst banking app I ever used, slow, biometric log in doesn't show up, always forgets saved password and email.. make it smoother devs come on!
Western Union Apps
March 23, 2026
Hi Nour, we are very sorry to know you had technical issues with our app. If those persist, please report them at: +496990235063 for Germany; +40317829797 for Romania; +39 0685960176 for Italy; +48221520541 for Poland. We will be happy to help.
Kevin Wellington
December 11, 2025
If I could, I wouldn't be here, but how long does it take to verify someone who has had an account with you for 3 years? It is exhausting to keep trying to get verified with a passport but somehow your application doesn't want to move onto the next steps. I literally had to buy a new phone because I thought my old one had an issue but no, not even the latest phone can get past your verification process. Tonnes of emails with customer service, no solution, 10 months down the line..Unbelievable..
2 people found this review helpful
Western Union Apps
December 30, 2025
Hi Kevin, your case was escalated to the corresponding department and the issue should be resolved. Please try again, and don't hesitate to reach out to us if the incident persists, or you find any other issue. We will be happy to assist you. Thank you for your patience and cooperation!

What’s new

Performance fixes
Content rating
Everyone
Learn more

App support

Phone number
+18003256000
About the developer
The Western Union Company
srihari.gummadi@westernunion.com
7001 E Belleview Ave Ste 680 Denver, CO 80237 United States
+1 415-244-8524

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