
A Google user
So a year later, things have not improved at all. The app will only sporadically connect to the hearing aids, and sometimes only one of them,. Constant restarts, and putting on airplane mode etc required several times a day. Utterly useless , as is Widex Support. They do not reply to direct messages on their website either. Will go somewhere else for my next hearing aids.
12 people found this review helpful
Widex A/S
December 12, 2017
Hi,
We are sorry for your frustration and take it seriously.
App version 1.2.1 was just released. It addressed issues with crashes. It will be good to restart the phone after the app is updated. If you have further inquires, pls reach out to us via the inquiry form https://global.widex.com/en/support/contact/consumer.
Yours Wendy

A Google user
These hearing aids get the job done but the Bluetooth compatibility is extremely frustrating. I cannot take my hearing aids on and off all day to use my Bluetooth piece. My rep (San Francisco Hearing and Speech Center) told me android would become available. Its been over a year and nothing. The app is useful if you want to adjust audio settings. I uninstalled it because I never use it. Please work to get Android users Bluetooth compatibility. I believe $6,000+ is a high price to pay!
53 people found this review helpful

Julie Molnar Blalock
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Several years (2024) laterthe same question!!! Why is it so hard to keep an app that will remember both locations? One minute they show up then it stops. I have tried new batteries. Open then close. Bluetooth is working. The worst app ever. I install then uninstall.
9 people found this review helpful