
Stefan Scholz
It was stated, registration is an easy and simple online process. so far, so good. Having done this, it simply said, you are going to receive a "snail mail" letter from your bank institution (with a code that will be valid for a week or so as I know these things). Such a procedure is outdated in our digital age. And not everyone in our modern world has the chance to access snail mail timely, as this is bound to a fixed address, which in my case is a cessed once in a while, like others are.
Atruvia AG
January 2, 2026
Hello, we're sorry to hear that you had a bad experience with our app. Your feedback is important to us and has been noted. Our team is constantly working to improve the performance of our app. Greetings from your VR App Team

Jan Hammer
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I am trying to transfer my account to a new device and the app keeps crashing. is there a workaround? Can the developers please check/fix this? I am using version 4.2.6 (426003) Thanks!
2 people found this review helpful
Atruvia AG
January 8, 2026
Hello, we're sorry to hear that you had a bad experience with our app. Your feedback is important to us and has been noted. Our team is constantly working to improve the performance of our app. Greetings from your VR App Team

Andrew Upton
This App is so temperamental, most of the time it seems to work. But then all of a sudden, it fails to allow you to confirm transactions. If you bank for VR-Bank it's a must, but there has to be a more reliable way to authorise transactions. in contrast, my HypoVereinsbank app, works every time without fail.
3 people found this review helpful
Atruvia AG
August 22, 2024
Hello, we're sorry to hear that you had a bad experience with our app. Your feedback is important to us and has been noted. Our team is constantly working to improve the performance of our app. Greetings from your VR App Team