
Nasima Isomati
im changing my device now from android to apple and simly cannot generate a qr code, the spinning circle doesn't stop loading over 10-15 min. when the phone gets blocked from inactivity and i unblock it again it seems that qr has finally loaded and is on the screen but then it exits the page bc of privace and biometry while entering the page, oh my god. i've rebooted my phone, changed data connection. nothing works!!! i am so tired waiting for the qr code.
1 person found this review helpful
Hello, we're sorry to hear that you had a bad experience with our app. Your feedback is important to us and has been noted. Our team is constantly working to improve the performance of our app. Greetings from your VR App Team

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Transferring account to a new phone does not work at all. It used to work in the past, but now it says "transfer encrypted data" since more than half an hour and nothing happens.
1 person found this review helpful
Atruvia AG
February 6, 2025
Hello, we're sorry to hear that you had a bad experience with our app. Your feedback is important to us and has been noted. Our team is constantly working to improve the performance of our app. Greetings from your VR App Team