
Jannik Gößling
Identification process is broken on Android/Samsung S23 Ultra; when using the App in fullscreen during identification, the Android Navigation Bar at the bottom covers the "continue"-Button after receiving the SMS code. When using the app in pop-out to circumvent it, the "request another code" button covers the input field for the code. Kinda had to manually adjust the window size multiple times which is awkward.
Hello, we're sorry to hear that you had a bad experience with our app. Your feedback is important to us and has been noted. Our team is constantly working to improve the performance of our app. Greetings from your VR App Team

Stefan Scholz
It was stated, registration is an easy and simple online process. so far, so good. Having done this, it simply said, you are going to receive a "snail mail" letter from your bank institution (with a code that will be valid for a week or so as I know these things). Such a procedure is outdated in our digital age. And not everyone in our modern world has the chance to access snail mail timely, as this is bound to a fixed address, which in my case is a cessed once in a while, like others are.
Atruvia AG
January 2, 2026
Hello, we're sorry to hear that you had a bad experience with our app. Your feedback is important to us and has been noted. Our team is constantly working to improve the performance of our app. Greetings from your VR App Team

nkv.wolfram M.A.A.
The most annoying and without any logic banking app by far, I cannot log in because I need to change PIN but to change PIN you need to log in Online Banking, to log in Online banking you need to log in in the app to do some security changes or what ever... I regret every though I had to open an account on this bank, an by the way thank you for those 10 envelopes for a bank account in 2026, only your bank uses daily a forest just to send envelopes...
1 person found this review helpful
Atruvia AG
February 19, 2026
Hello, we're sorry to hear that you had a bad experience with our app. Your feedback is important to us and has been noted. Our team is constantly working to improve the performance of our app. Greetings from your VR App Team