Edit: 05/03: Recent update to the M400 has fixed snyc issues. 5* now. Love my Polar M400. Absolutely amazing. The app is temperamental with its syncing, I find if I reset my phone it syncs with no issues but other than that they don't like talking. Have a Google Pixel, if you have any suggestions I'd appreciate it. Other than that the app is great, anything else I need I just go onto the flow website. Thanks for great products!
UPDATE: I placed my problem here in comments and after 3 days of e-mail communication with technical support, the oroblem was solved. Thank you Polar! (See old post below!) Since the last update of Android (Samsung galxy Note 4) the App does not work anymore and customer service is not responding to the reports. I loved it for 1 year, though 😐 SOLUTION: Sent by Polar tecnical service: Deinstall App, disconnect the Polar A320 completely from the mobile phone and then install the App new and create a new connection with the Polar A320. Ready!
This app is much improved over the past few months. Only a few things stop it getting full marks. Why does it not measure heart rate say once per hour so I can determine resting rate? Also pace and time announcements over Bluetooth audio would be handy.
Hello, I would like to know what is going to happen to us V650 users? I love my Polar device but it often fails when syncing and obviously is very slow to sync with my Galaxy S7. Please don't forget us. We trust your products just please make sure we keep trust on your company's promises. I would like to know if you're planning on making the syncing and spp user experience better and easier to use?
My a360 stopped syncing with my phone, I even connected with cable to laptop and still can't retrieve the activity for last week. I uninstalled the app on my phone, I unconnected Bluetooth on both phone and watch And then paired it again, still can't retrieve info... it's not even 1yr old, please help, I really love my watch! !
Althought, android wersion is ok, bluetooth is ok, sync between M600 and flow crushes halfway. My activity shows I had a training session but trainings won't show. Also not updated to the web. I can not analize HR and trainings. I have tried what you suggested, but nothing is better. Sync is not 100%. Activity shows i had a training session, but no record of the session sync. I think bluetooth connection fails. There should be some spare options to sync, not only with bluetooth. M600 has wifi, the Polar Flow App on the watch should be capable to upload records, info via wifi to the web.... I am sorry but still the same, 3 stars...
PolarApp 2.0.8 release:
- Swimming related fixes
- Fix maximum number of laps that are saved and limit that are visible in UI
- Minor bug fixes in UI