Dings Bumps
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Never enough bikes. You get to a station it tells you to go to and it's empty. Then the directions lead you up a hill that you have to push the bike up. I ended up biking 20 minutes and walking 30 minutes for what google said was a 40 minute WALK. Unfortunately such poorly executed apps and management will push people away from a good concept. They also appear to use fake reviews to manipulate their rating, beware.
2 people found this review helpful
Adam S
Appaling service which ruined my visit to Marseille. From the train station, I was hoping to explore the city on bike trips, however out of approx 10 bikes tried over half had issues including: app errors when scanning bike, unable to start another trip after returning faulty bike (seat post slipping), on another, electric failed on the first hill, then when I returned the bike to the stand, the ride did not end in the app. Oh, and €15 taken off my card before I even went anywhere...
Gunther Wilke
if everything works, it is nice, but if it doesn't, it his hard to mitigate. can't really reach customer service