MyUnifi

Telekom Malaysia Berhad

About this app

The all new MyUnifi app is here - Provides you ease and convenience of managing your Unifi Home anytime, anywhere. MyUnifi app is all about giving you freedom and flexibility!

With MyUnifi app, you can enjoy:
• Viewing and paying your bills with ease
• Keeping track of your usage & reload quota
• Exclusive digital deals and rewards
• Getting notified on your accounts & our latest offerings
• Getting prompt help via our social media, unifi community or live chat whenever you want to

And we will continuously enable many more features just for you!

Be sure to look out for updates, as we regularly make MyUnifi app even more central to your unifi experience.
Hang on, we're not finished yet - there's more! MyUnifi app is absolutely FREE for all!

Ratings and reviews

When i try to terminate the contract, they cancel my termination request several times. The last one they say they would terminate it internally without requiring phone calls. But to no avails, they deny the termination request and prolong it further. I already use another services to replace my internet. Now I already have paid several months without even using the Unifi services. How should i deal with this? I even go to the main branch to settle this issue, but it doesn't work. Help.

The constant logging out and inconvenience has made this app very frustrating to use. Despite the purpose of making it easier for customers to manage things with Unifi, my experience has been consistently negative. I must mention the poor customer service, and even reaching out through the hotline is slow and unhelpful. I have been loyal to Unifi, but if the issues with this app cannot be resolved, I might have to consider stopping using Unifi altogether (easy fix is not really "easy" tbh)

I hate signing into this app because of the email OTP, when I switch to my email application to copy the OTP and switch back, sometimes the tab may unload. And I need to wait 5 minutes for a new OTP. It would be great if you guys add a TOTP method (Time-Based One Time Passcode).

What’s new

What’s New:

- New TV Packs Offering
Be the first to try our brand-new, customizable, channel-switchable TV Pack plans — with no contract! Enjoy 30 days FREE viewing and a special promo rate until 12 December 2025.

- IMPAK BIZ Upgrade
Business users, we’ve refreshed the looks for a sleeker experience on Unifi Business Account.

Update now and don’t miss out on the new offers!