Jahez

Jahez

About this app

Jahez is platform that helps you find and order food from wherever you are. Install the mobile application, type in an address, we list the restaurants that deliver to that location, other users ratings. Base on your choice, we will deliver your food with our state of the art delivery system, you can track your meal as needed, and you will be notified once the driver is close to you.

Ratings and reviews

I like the app and how fast orders are delivered compared to other apps. But I deducted 2 stars because when you store a location it doesn't include the address therefore drivers will always call and ask about the house number, and they're not supposed to have all the info. The other reason is in the latest update if you open a restaurant and go back it will start from the top again and you'll have to browse and search for where you reached every time. I hope these issues are solved.

there are a few frustrating points. The 5-minute timer after placing an order is inconvenient, especially when I only find out at the end that it’s rejected and without a reason. Sometimes the app even lets me order from a closed restaurant, only for me to realise this after waiting. Also, the Prime subscription’s free delivery isn’t practical for small orders, as it requires reaching a high minimum amount, making it unusable for single-person orders.

Terrible customer service and support. The call centre are rude, arrogant, and dishonest. Last time I used the app, the driver wanted me to pay more than the value of the invoice from the pharmacy simply because the app showed a different amount. When I insisted I pay only the correct amount as per the invoice, the driver refused to take the money and reported me as "refused to pay". They slapped me with a penalty (of the amount shown by the app) even though I returned the items.