My Doctor Online (NCAL Only)

4.6
12.9K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
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About this app

My Doctor Online app is transitioning its features to the Kaiser Permanente app. In preparation, we recommend downloading our Kaiser Permanente app to manage your care and coverage quickly and securely.
Updated on
May 21, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info and Calendar
This app may collect these data types
Personal info, Health and fitness and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
12.4K reviews
Tori Kinsey
May 29, 2026
it's super convenient but in the last 2 weeks it's started redirecting me to links for everything. I used to be able to order prescriptions in the app, now it opens a link in google. I used to be able to send messages to my care team, order prescriptions, and make appointments all through the app, and now it opens a link in Google! It's so frustrating! Sometimes the links just load into a white page too! As the app is right now, it's just a glorified link tree. PUT IT BACK
9 people found this review helpful
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Kaiser Permanente
June 8, 2026
Hi Tori, we're in the process of transitioning to a single app, the Kaiser Permanente app, to streamline the way you manage your care. During this process, some things may look different, including switching you to a web browser. Thank you for your patience and understanding during this transition period.
Kristina Ketelsen
May 12, 2021
Keyboard and voice to text do not automatically capitalize at start of sentence. Does not stay logged in long enough. Wouldnt mind at least 30 minutes. Also, in the prescriptions area, there is a banner on the lower third of the screen that never goes away. I should be able to remove that. Also, just tried to fill a prescription there and got an error. Went immediately to my tablet and was able to fill it on the website without problem.
74 people found this review helpful
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Kaiser Permanente
May 13, 2021
Hi Kristina, thank you for bringing this to our attention. We're looking into the capitalization issue. To protect your personal health information, the app will automatically sign you out after some time.
J L
December 7, 2022
What's going on with this horrid app? At some point, it seems the system changed to a browser-based one, and it only works half the time while giving me constant errors ("We can't retrieve your data at this time. Please try again later."). Slow loading times despite me being on 5G - not to mention in 2022 we STILL don't have a function to let us save e-mails as drafts! I get thrown off the app mid-session, goodbye e-mail. Appointment filters don't work. Wonky UI. Devs seem stuck in the 90s-00s.
125 people found this review helpful
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What’s new

Our latest update includes bug fixes and enhancements.

Your health tools just got better with MyChart. Download our Kaiser Permanente app to enjoy these secure features.