Alan Koek
I updated my children's information in the app but it didn't captured. And also, I am my mother's caregiver but the app has many security features which is difficult and troublesome especially when I need to refer when she is not with me. Singpass is also another layer of difficulty when they need facial recognition scan. I tried it on my mother but it also didn't work. I guess there is no one taking action after writing so much after all...
mdkl _
Try paying my medical bill, complete the step, and it will show as pending; it will take at least 3 working days to be processed. After 3 working days, I checked the bill, and it appeared as not paid. I tried to pay again, and after 3 working days, it's still the same. So I tried again, and the result was still the same. 😭😭
Lee Leon
Been unable to stably acknowledge sing pass login, only 1 out of 20 trial success. This happened for more than 2 months already, this morning there was an update and I thought it should be solved, but still the same, this make me write this review, truly disastrous software handling team.