3.9
245K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

FREENOW is Europe's largest multimobility app, available in 9 European countries. Book black cabs, Rides (private hire vehicles), and TIER/Voi/Dott eScooters & eBikes all directly through the app and get there your way. You are in control to choose how you roll, book easily, pay in-app quickly and complete your trip safely!

HOW IT WORKS - RIDE-HAILING
1. Enter your destination
2. Book a car or a cab near you
3. Track your driver's arrival
4. Pay easily through the app

HOW IT WORKS - ESCOOTER & EBIKE
1. Switch to the 2-wheels tab
2. Find a TIER/Voi/Dott eScooter or eBike nearby
3. Unlock the eScooter or eBike by scanning the QR code or by selecting it directly on the map
4. Go to your destination and pay easily through the app


FEATURES


- The only ride-hailing app where you can choose an electric Black Cab or a Private Ride every time you take a trip! Same great service, lower environmental impact.
- Convenient prebook feature available up to 4 days in advance, making planning ahead that bit easier.
- All black cabs are wheelchair accessible for those requiring extra assistance.
- Choose a black cab with a partition screen perfect for social distancing between driver and passenger.
- Highest quality drivers, fully licensed with all Ride drivers met and onboarded face-to-face.
- We've got a unique loyalty program, so the more you travel the more discounts you can win.
- All drivers are reminded to sanitize their vehicle after every trip.


STREAMLINE YOUR BUSINESS TRAVEL


Automatically collect your receipt via email after each trip when you pay with the app, or skip manual expense reportings altogether by using a FREENOW for business account.

EASY AIRPORT TRANSFER


Book a black cab or a Ride last minute or up to 4 days before your flight. Need a pickup? No problem, just collect your luggage, order your vehicle of choice through the app and follow the in-app walking directions to the FREENOW pickup point within your terminal.

FREENOW is available for both business and holiday travel at Europe's largest airports, including Heathrow, London City, Gatwick, Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Lisbon, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin, Paris Charles de Gaulle, Nice Côte d'Azur and Malaga.

BOOK THE RIGHT VEHICLE FOR YOU



Black Cab: Iconic British taxi with high-quality knowledgeable drivers
EV Black cab: Electric black cab
Ride: Private hire vehicle with professional drivers and the lowest fixed prices in London
EV Ride: London’s largest electric fleet of PHVs
eScooter: Book a TIER/Voi/Dott eScooter directly in the app

TRAVEL ALL OVER EUROPE



The FREENOW service is available across 10 countries in over 100 European cities.

SUPPORT


If you have any questions, please visit the help & contact section of the app (via your profile) to see our most frequently asked questions.
Updated on
23 Apr 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
243K reviews
Tomek Baczyński
09 March 2024
It's literally unuseable right now, jesus christ get a grip... Changes price and pickup location on it's own, sowetimes randomly cancels ride without notification... What a mess, it's the worst taxi app out there, despite having good drivers. Edit: There is no end to how terrible the service continues to be... Tried to order here instead of other apps again (my mistake), waited 10 minutes for a driver to cancel, just to get another one take my order and just proceed to drive away from me. 0/5
14 people found this review helpful
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Intelligent Apps GmbH
11 March 2024
Hi Tomek, we're sorry to hear that. Can you please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this?
Y St (Stepan)
17 March 2024
LOOKS LIKE A SCAM!!! FRAUD in the price of the trip, first shows 18 euros, and after the trip changes it to 30 when ordering a taxi the figure is 12-18 euros ( Italy) and after the end of the trip it’s 30 euros, this is very bad and I don’t like it and In this program it is impossible to communicate with the driver because you cannot copy messages and there is not even any translation!!!!!!
7 people found this review helpful
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Intelligent Apps GmbH
18 March 2024
Hi Y, we're sorry to hear that. Can you please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this?
Wojciech Lewenstam
07 December 2023
This app is a straight up scam. Don't use it! More than one time I was charged much more than the initial amount (using Lite service). I have it recorded. When confronted, service desk issued me a 20PLN refund which was much less than I've lost. Now, app shows discounted trip price (say 18.4PLN), but when you click "confirm", the amount is automatically changed, so you always pay more than advertised. Even though discounted prices are attractive, you will never get them in practice.
39 people found this review helpful
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Intelligent Apps GmbH
08 December 2023
Hello, thank you for your review. We're sorry that your experience with FREE NOW has been negative. We are constantly working to improve the quality of our services, so any feedback is very valuable to us.

What's new

Make sure to update your FREENOW app. The most recent version ensures that you have the fastest and most reliable service yet.

What’s changed?

- Bug fixes and improvements

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