Mobile Account Manager – My O2

O2 UK

About this app

The O2 app that allows you to manage your mobile accounts, access exclusive offers and shop for new accessories and mobile devices!
With the My O2 app you’ll be able to add data Bolt Ons, see your recent mobile charges, check your allowances, shop for new device upgrades and gadgets in our online store and get access to exclusive offers for O2 customers including free Wi-Fi. Sign in safe and securely with your fingerprint to access personal details and bills support. Sign up to Airtime Rewards, shop well-known brands and receive discounts on your O2 mobile bill!

The explore tab of our app gives you the option to buy our best-selling products with exclusive offers on the latest android devices and accessories including Samsung Galaxy S20, wireless headphones, Fit Bits and many more.

Bear in mind that the My O2 app isn’t available for O2 Business customers. And if you use the My O2 app outside of our Europe Zone, data roaming charges may apply.

Ratings and reviews

I don't really use the app much, but recently I found it would be more useful if I could see a full breakdown of my airtime charges during current billing period, rather a small selection. It would also be useful to see this information by date or have the day as part of th further information available when you tap on a specific call. All I get is the blue wheel of death. So potentially useful, but needs more work.

This used to be great. Now telling me that I can't log in. That my details don't match. Or that I've made too many attempts, even though I've only made one. It's pointless now. And it no longer links to my Airtime App. I used to be able to get money back on my bill but this is no longer possible. I'm really disappointed and I've pretty much given up. And contacting CS is also pointless. There's no one to talk to and no response when I emailed. It's so bad.

This is a pleasing app! It's straight forward and easy to navigate, which for someone like me is everything ...( I can get lost in bed)! I was able to view all details of my bill, adjust my spendcap and make another little move to be more environmentally mimdfull (feel good shopping). Definitely was able to find everything I needed and found a lot I didn't know I did! 😊🤗

What's new

We’ve fixed some bugs.