Mobile Account Manager – My O2

O2 UK

About this app

Stay in control with My O2

With the My O2 app, you can track your usage, manage and pay your bills, and keep your mobile account in check—all in one place. Whether you’re on Pay Monthly or Pay As You Go, My O2 makes it easy to manage your plan, upgrade your phone, and access exclusive rewards and discounts.

You can also:
• Check your data, minutes, and texts at a glance
• View and pay your bill quickly and securely
• Upgrade your device or change your plan
• Top up and add a Bolt On for extra data, minutes, or texts
• Access exclusive rewards and discounts with Airtime Rewards
• Find and connect to free O2 WiFi hotspots
• Get help and support right from the app

Things to remember:
• You must be on a device with your O2 UK SIM card to use the app
• The first time you use the app, connect to O2’s mobile network (not WiFi) to register
• The My O2 app is free to use, but data charges may apply when accessing external links or services
• If you’ve just joined O2 or upgraded, your account details may take a short time to update
• My O2 is not available for O2 Business customers
• For more help, visit o2.co.uk/help

Download My O2 now to take control of your account, bills, and rewards on the go!

Ratings and reviews

Terrible app, many pages do not have a "back" button so you are continually logged out. When logging in you usually get a "something went wrong" message. Also no longer able to use a PIN to log in so 2FA every time. Previously you could log in with ease if you turned off wifi (so using O2 network), but that no longer works. it used to work so well.

I don't know what's happening to this o2, whether it's the app or the join to virgin media orsomething else,but iv been trying to sign in to my account for last couple of days and I still can't get in. keeps repeating the same thing ,wants my email then sends me a verification email that I have to click on to confirm its me but then nothing ! I end up back to same page asking me to enter my email but repeats the same action ,I can't get into my account at all now ,ridiculous ! used to be easy.

Worst app I've got installed. Not logged into o2 for around a year due to all the issues that other people highlight - log in a year on and still no changes. Every click (tariffs, roll over data etc) redirects me to verify my email address, which I had verified prior to entering the app initially. The website may work, but there's just so much going on visually that I genuinely can't be bothered to find what I'm looking for. I remember the app working to some degree prior to the virgin merge..

What’s new

We’ve re-designed the My O2 app, thanks to your feedback!
All the features you know and love, with a brand-new experience.
What’s new:
- Cleaner design and simpler navigation
- Key information made easier to find
- Quick access to offers and rewards
- Minor bug fixes